Job Posting: Lottery Ticket Sales Specialist

CA State Lottery

JC-117887
-
Lottery Ticket Sales Specialist
LOTTERY TICKET SALES SPECIALIST

$2,868.00 - $3,593.00

Final Filing Date: 7/25/2018

Job Description and Duties

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements." 

**For recruitment purposes, wholesale is defined as selling a product or services to a business (business to business sales)**

Under the general supervision of the Lottery Ticket Sales Supervisor, responsibilities include:

  • Manage the Scratchers® ticket inventory for retailers within an assigned territory
  • Research, compile, and evaluate a variety of information such as sales data/trends contained in various reports; review play styles, prize structures of games in various locations, and retailer demographics; and assess the impact promotional events will have on ticket sales.
  • Accept calls from retailers and call retailers to gain retailer order acceptance and motivate retailers to confirm and activate tickets
  • Place orders at designated times and appropriately document orders by entering information into a computer terminal and verifying all computer entries to ensure orders are properly keyed
  • Assess and resolve daily ‘shortage reports’ for retail outlets with insufficient inventory (E-Z Ship retailers with insufficient inventory to last until the next normal order cycle) and resolve in a manner which provides a variety of sufficient Scratchers® inventory to meet Lottery sales goals
  • Work with District Sales Representatives and District Offices to maximize sales and assist in resolving problems such as lost, stolen, and/or delivery errors
  • Work with the senior level staff to resolve issues such as transfer of tickets or changes in retailer ownership
  • Keep retailers informed of pertinent information such as new games, game features, sales promotional events, sales campaigns, and/or monies owed
  • Provide support to the Lottery’s Security Division on courier and/or retailer investigations; and provide consultation and presentations to Sales and Marketing Division management

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-117887
Position #(s):
358-726-9078-915
Working Title:
Lottery Ticket Sales Specialist
Classification:
LOTTERY TICKET SALES SPECIALIST
$2,868.00 - $3,593.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

We’re looking for energetic, creative, and talented employees to join our dynamic organization!  We are a results-driven sales and marketing organization that contributes over $1 billion to public education every year.  If you are looking for an opportunity to make a difference and you are motivated to use your knowledge and experience to build a challenging and satisfying career – look no further!  The Lottery strives to create a work environment that supports the growth and development of its employees and recognizes the contribution of each individual. We also offer a variety of development opportunities for our staff, on-site security, on-site restaurants, Golden One ATM, and free parking. What are you waiting for? Apply today!

Department Website: http://www.calottery.com

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
Background Investigation: The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense. A background check will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/25/2018

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA State Lottery
Attn: Human Resources Division (JC 117887)
700 N. 10th Street, MS#6-5
Sacramento, CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Human Resources (JC 117887)
700 N. 10th Street, MS#6-5
Sacramento, CA 95811
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Good written and verbal communication skills
  • Good interpersonal and customer service skills
  • Demonstrated ability to research and interpret data
  • Knowledge of a personal computer and use of spreadsheet applications

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.calottery.com
Human Resources Contact:
Human Resources Division
(916) 822-8158
careers@calottery.com
Hiring Unit Contact:
Spencer Curry
(916) 822-8419
scurry@calottery.com

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Equal Employment Opportunity Office
(916) 822-8104
eeoofficer@calottery.com
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Position Location

CA Lottery Headquaters
700 N 10th Street
Sacramento, CA 95811

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off