Job Posting: Public Information Officer/Media Relations

Department of Transportation

Public Information Officer/Media Relations

$4,975.00 - $6,228.00

Final Filing Date: 3/22/2019

Job Description and Duties

Under the general direction of the Corridor Director, a Supervising Transportation Engineer, the Senior Resident Engineer/Construction Engineer is responsible for the administration/delivery of large complex construction projects.  The Senior Resident Engineer/Construction Engineer must ensure that all projects assigned are completed in accordance with the approved scope, on schedule and within budget.  Duties of the position include, but are not limited to: supervision of 6-12 field engineering employees performing contract administration on large complex field projects, ensuring projects are built in conformance with all applicable laws, specifications and plans.  The incumbent must possess a certificate of registration as a civil engineer issued by the California State Board of Registration for Professional Engineers.
Under the general direction of the Public Information and Legislative Affairs Chief, a Staff Services Manager II, working in the Caltrans District 11 Public Information Office, the Public Information Officer (PIO) is responsible for a wide range of analytical and independent duties using various interpersonal skills and public relations and marketing techniques. The PIO works with peer groups in representing the District and Department as the District 11 public and media liaison. The PIO is responsible for project specific assignments involving freeway projects in all phases of development.

Position Location:  District 11/Administration Division/Public Information - Legislative Affairs Branch

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Public Information Officer/Media Relations
$4,975.00 - $6,228.00 A
# of Positions:
Work Location:
San Diego County
Job Type:
Permanent, Full Time

Department Information

Department Website:

Caltrans Mission: Provide a safe, sustainable, integrated, and efficient transportation system to enhance California’s economy and livability.

Caltrans Vision: A performance-driven, transparent, and accountable organization that values its people, resources and partners, and meets new challenges through leadership, innovation, and teamwork.

Department Website:

Frequently Asked Questions for an Applicant:

Special Requirements

Statement of Qualifications - Applicants must also submit a "Statement of Qualifications" for this position. The Statement of Qualifications must be limited to 1-2 pages and address the candidate's experience in the following areas:  

  • Provide examples that detail your experience in researching information; communicating ideas, thoughts, and facts accurately and efficiently; oral and written communication; communicating project status including details, schedule and funding.

  • Provide examples that detail your ability to provide excellent customer service with both internal and external customers including various levels of staffing including Executive staff; the media, general public, elected officials; project stakeholders and community groups.

  • Provide examples that explain your ability to act independently, identify and analyze complex problems and issues, reason logically and creatively; and make appropriate recommendations.

  • Define your level of proficiency using computer programs to efficiently and effectively communicate and provide analysis. List all programs in which you have experience.

  • Provide examples that describe your ability to work well in a team environment; ability to take direction, give direction or act independently depending on the situation; ability to remain composed, respond appropriately, and approach all situations with tact and diplomacy; and ability to prioritize and complete work product on time. 

Applications received without the Statement of Qualifications addressing each of the stated areas will not be considered.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/22/2019

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
Attn: Ayush Mehta
Office of Classification and Hiring Unit
1750 E. 4th Street, 1st Floor
Santa Ana, CA 92705

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Ayush Mehta
Office of Classification and Hiring Unit
1750 E. 4th Street, 1st Floor
Santa Ana, CA 92705
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Degree and/or School Transcripts
  • Statement of Qualifications - Applicant must also submit a Statement of Qualifications (SOQ) for this position.  Please reference the Special Requirements Section of this posting for specific instructions regarding the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Ayush Mehta
(657) 328-6558
Hiring Unit Contact:
Lea Tran
(619) 688-6950

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


You may hand deliver your documents Monday – Friday, 8:00 AM – 5:00 PM

To be considered for this position, you are required to include the Job Control (JC-148394), PARF # 11-9-372 and the title of the position, Information Officer I (Specialist), on the State application (STD. 678) form.  The STD is required and each section must be filled out completely and thoroughly.

Electronic applications through your CalCareer Account are highly recommended. 
Interoffice, email or faxed applications will not be accepted by the hiring program.

Note:  Do not submit the Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678).  This page is for examination use only.

Applicants are responsible for obtaining proof of mailing or submission of their application to the Division of Human Resources.  Confirmation/receipt of mailed submittals may be provided for by Certified Mail.

All applicants will be screened for breadth and depth of experience.  Only the most qualified applicants will be interviewed based on screening criteria.  During the screening process, only the Statement of Qualifications and one application will be considered.  For this reason, it is especially important that applicants take special care in accurately and completely filling out the application. If you have any problem in submitting the electronic application, please contact California Department of Human Resources (CalHR) at (866) 844-8671.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail