Job Posting: Program Manager

Governor's Office of Business and Economic Development (GO-Biz)

Program Manager

$6,124.00 - $7,608.00 per Month

Final Filing Date: 10/9/2020

Job Description and Duties

If you previously applied for this position, you do not need to reapply. 

The Staff Services Manager I (SSM I) Specialist will support the mission of CalOSBA to foster economic growth and innovation in California by working to ensure that all of its small businesses and entrepreneurs have the resources they need to launch, connect to capital, connect to markets, and manage and grow their businesses.

The SSM 1 (Spec) will manage key programs and initiatives as assigned and directed by the Director and the Deputy Director of the California Office of Small Business Advocate (CalOSBA). The SSM I (Spec) will carry out complex and sensitive duties that help support, promote, coordinate, represent and administer the initiatives of the CalOSBA and the Innovation and Entrepreneurship Unit as a project leader. These initiatives include, but are not limited to, the following:
  • The Technical Assistance Expansion Program (TAEP), Capital Infusion Program (CIP), and the Technical Assistance Program (TAP), partnership with local federal technical assistance providers
  • The Innovation Hub (iHub) program, a regional innovation-based economic development program
  • CA Made, a labeling and promotion program for California manufacturers and producer
  • Disaster preparedness, response and recovery program

This position may require approximately 15% travel maximum.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Program Manager
$6,124.00 - $7,608.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The Governor's Office of Business and Economic Development (GO-Biz) serves as the State of California's leader for job growth and economic development efforts. GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more.
Department Website:

Special Requirements

Employment Application -
Interested applicants must fill out the "Employment History" section of the State Application (STD 678) with all relevant experience to be considered for this position. GO-Biz will not review attached resumes in lieu of the Employment History section of the State Application (STD 678). Failure to fill out the Employment History section of the State Application (STD 678) will result in disqualification.

Supplemental Application -

Interested Individuals MUST submit a Supplemental Application (SA) along with their application. Applications submitted without the Supplemental Application will not receive further consideration for this position. The completed SA should not be longer than a total of two pages in length, single-spaced, 12 point font. The SA should address the following:
  1. Please describe your project management experience in handling multiple projects and urgent priorities.
  2. Please describe your strengths in managing complex systems and especially any experience in grants management. Please include any experience developing or working with government technology tools such as, CalEProcure or FISCal.
  3. Please describe your experience in developing or formulating policies based on regulations and statutes related to programs; creating operating procedures; and overseeing implementation using controls and metrics.
  4. Please describe your experience with excel, including your level of expertise, and specific skills developing complex data tracking spreadsheets.
  5. Please describe your experience in developing and executing marketing and communications plans, including your familiarity and competence level with event production, design & graphics, website and social media platforms such as Zoom, Google Meet, Instagram, Facebook, Twitter, LinkedIn, Hootsuite, etc. (including all video components)

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/9/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Governor's Office of Business and Economic Development (GO-Biz)
Attn: Brandi Sparks
1325 J Street, Suite 1800
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Brandi Sparks
1325 J Street, Suite 1800
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application -
    All applicants must provide a Supplemental Application for the hiring manager’s review.

    Please review the Supplemental Application section above for instructions.

    A resume in lieu of the Supplemental Application or a Supplemental Application that does not follow the instructions in the above Supplemental Application section will disqualify an applicant from consideration.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: 

  • Principles and practices of program management
  • Principles and practices of grant management including financial oversight and compliance
  • Statewide economic development issues
  • Economic development opportunities related to innovation, entrepreneurship, and small business support
  • Techniques used in researching and analyzing business development opportunities
  • Federal, state and local government programs and grants
  • Principles of consensus building
  • Statewide innovation networks and entrepreneurial ecosystems
  • Principles of business processes and practices related to supply chain management and marketing

Ability to:

  • Manage multiple complex, time-sensitive assignments concurrently  
  • Plan and conduct meetings, conferences and seminars, and make presentations at public events
  • Develop and implement marketing campaigns for specific programs
  • Develop project management schedules and effectively communicate these schedules to stakeholders
  • Develop grant management procedures and best practices
  • Answer sensitive and/or complicated business inquiries from domestic and international businesses by providing an exceptional level of customer service
  • Reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems
  • Write reports, proposals, and analyses
  • Work cooperatively with other staff, government agencies, and local organizations
  • Analyze data and present complex ideas and information effectively both orally and in writing


Benefits Information - The website below is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment, which is listed below the link. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. Please review this information prior to accepting employment.

Job Classification: Staff Services Manager I
Bargaining Unit: E-48
Time Base: Full-Time
Length of Appointment: Permanent

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
Brandi Sparks
(916) 322-3419

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Jim Teahan
(916) 319-9955
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program 2020

NOTE: Salaries do not reflect reductions arising from the COVID-19 pandemic. Information for actual reductions is available in the Human Resources Manual, Section 2113, Personal Leave Program (PLP) at
Please refer to the section for Excluded and Exempt Employees.

Exam and Education Documentation

Staff Services Manager I Exam:

Educational requirements: If you are using education as your basis of meeting the minimum qualifications, you must provide school transcripts. Diplomas are not accepted in lieu of transcripts. Please review the minimum qualifications by clicking the "Staff Services Manager I" link under the "Minimum Requirements" section above.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail