Job Posting: Victim Advocate (AGPA)

Department of Justice

Victim Advocate (AGPA)

$5,149.00 - $6,446.00 per Month

Final Filing Date: 5/28/2021

Job Description and Duties

Are you looking for an exciting career where you can make a difference? This is your opportunity to assist victims of crime in the state of California as a victim advocate. Under the general direction of the Victims' Services Unit (VSU) manager, the Associate Governmental Program Analyst (Victim Advocate) will work with the VSU team to achieve its mission of helping victims of crime through a statewide victim assistance program that provides support, information and assistance at every stage of the criminal process. Travel throughout California is required. Duties include, but are not limited to: providing advocacy to all victims statewide and out-of-state in cases which the Office of the Attorney General is prosecuting. Provide crisis intervention, encourage victim/witness cooperation in the criminal justice process, facilitate and coordinate meetings between victims and/or their family member(s) with DOJ personnel. Provide accompaniment and support in court proceedings and during investigative interviews throughout California in the county where the prosecution is taking place. Respond to inquiries received on a toll-free phone line and public email system; provide support to crime victims and/or survivors on various issues including non-capital and capital "death penalty" cases; attend various court proceedings and death penalty executions.  Assist with data collection, writing reports and monitoring the budget for a federal grant related to victim services; attend victim-related events, trainings (in-state and out-of-state), meetings, seminars and conferences; and participate in outreach activities.  Provide training to Attorney General’s Office, county agencies, community organizations, and other groups to explain the objectives of the unit. Other duties include, develop training programs, presentations, resource materials, manuals, brochures, and policies and procedures to improve services provided to crime victims.  Provide response to inquiries from all levels of departmental staff, local law enforcement agencies, District Attorney staff, county and state agencies, non-profit organizations, and the public concerning crime victim issues; and assist in the recruitment, hiring, and training of volunteers and interns.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
Position #(s):
Working Title:
Victim Advocate (AGPA)
$5,149.00 - $6,446.00
# of Positions:
Work Location:
Sacramento County
Job Type:
12 Month Limited Term - Full Time
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday - Friday

Department Information

  • This position is located in the Division of Criminal Law, Victims' Services Unit.

  • This is a 12-month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs.

  • Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

  • For more information about the department please visit the Attorney General’s website at

Special Requirements

  • A fingerprint check will be required.

  • Clearly indicate the Job Control (JC-222366) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section.

  • Individuals who are new to state service must have list eligibility in order to gain employment with the California Office of the Attorney General. The process is described at

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/28/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Jennifer Nuesca (222366)
Office of the Attorney General/Criminal Law Division
1300 I Street, 10th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Jennifer Nuesca (222366)
Office of the Attorney General/Criminal Law Division
1300 I Street, 10th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - The Statement is a narrative discussion of how your education, training, experience and skills meet the minimum and desirable qualifications and qualify you for the position. The Statement of Qualifications serves as a documentation of your ability to present information clearly and concisely in writing, it should be typed and no more than two pages in length.
  • Other -

    Click on the following link to complete the California Department of Justice Recruitment Survey:

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of criminal court procedures and appeals is highly recommended.  Ability to maintain confidentiality of all information entrusted to this position.  Excellent communication skills via orally, in writing, and public speaking.  Exercise a high degree of diplomacy, tact, professionalism, initiative, and independence. Ability to work effectively and comfortably with staff at all levels and diverse group of individuals.  Excellent attendance and punctuality.


Ability to work independently and cooperatively with others and possess strong organizational skills and attention to detail in order to meet deadlines while managing multiple assignments.  Candidate must be able to assess situations, calls, emails and use sound judgement to ensure victims are provided with appropriate resources and information. Independently research, perform analysis, identify issues, and prepare responses and reports accordingly.


Ability to create training materials, customized presentations, publications, articles, etc. as needed for the unit.  Initiate, identify, develop, recommend changes, and/or present ideas and comprehensive plans that promote innovative solutions to meet the needs of victims and victims of underserved communities.


Please access this link for information on benefits afforded to employees who work for the State of California - 


General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Teresa Low
(916) 210-7302

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Personal Leave Program (PLP):

Effective July 1, 2020, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. More information regarding PLP can be found here -

Additional Information on Application Filing:

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail