Job Posting: Operations Manager

Department of Justice

JC-244920
-
Operations Manager
STAFF SERVICES MANAGER I

$6,124.00 - $7,608.00 per Month

Final Filing Date: 4/19/2021

Job Description and Duties

Are you seeking an opportunity to lead and train a team, and be a part of a highly-regarded, forward thinking and diverse Human Resources office? Then we invite you to apply for this position! The Office of Human Resources’ (OHR), is looking for a highly motivated leader who enjoys working in a positive team environment to join our Operations Team.

This position is responsible for supervising a team comprised of analytical and clerical staff that provide the full realm of administrative and operational functions of the OHR. This includes business services, facilities, contracts, procurement, budget tracking, Help Desk and video conferencing services, and program control.

The incumbent provides daily supervision, direction, training, and support for the team; identifies priorities and ensures workload is completed timely and effectively; establishes and communicates roles and responsibilities; motivates and provides performance feedback; communicates frequently with team members about key information; formulates policies and procedures related to office operations; manages the development, recommendations, and implementation of short- and long-term goals and objectives; communicates regularly with management and keeps them apprised of potential problems/issues and provides adequate follow-through on identified issues.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-244920
Position #(s):
420-057-4800-XXX
Working Title:
Operations Manager
Classification:
STAFF SERVICES MANAGER I
$6,124.00 - $7,608.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday - Friday

Department Information

  • This position is located in the Division of Operations, Office of Human Resources.
  • Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
  • For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov/.

Special Requirements

  • A fingerprint check will be required.
  • Clearly indicate the Job Control Code (JC-244920) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application.
  • Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
  • If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/19/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Tina Denham (JC-244920)
Office of Human Resources
1300 I Street, Suite 720
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Tina Denham (JC-244920)
Office of Human Resources
1300 I Street, Suite 720
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Click on the following link to complete the California Department of Justice Recruitment Survey: https://www.surveymonkey.com/r/NC8SQ6N.
  • Statement of Qualifications - Provide a SOQ describing how your education, training, experience, and skills meet the Desirable Qualifications (DQ) for the position, and show your ability to present information clearly in writing. SOQ must be typed, single spaced, no more than 2 pages, 12 point font. Address how you possess each DQ using examples of your education, training, and experience in the following categories:
    1. Leadership experience (either supervisory or lead capacity), including your experience providing guidance, mentoring, and training to staff members.
    2. Working with internal and external customers, including all levels of management.
    3. Interpreting, applying, and explaining civil service laws, rules, and regulations. Include any applicable experience pertaining to division administrative management, including, but not limited to, business services, facilities, contracts, procurement, and budget tracking.
    4. Developing and implementing policies and procedures.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  1. Demonstrated leadership skills (in either a supervisory capacity or leading a team/project) while providing guidance to staff members and maintaining a positive and professional work environment
  2. Ability to show initiative, take a proactive approach to work, and follow through on action items and goals
  3. Strong organizational skills
  4. Demonstrate good judgment
  5. Experience maintaining the confidentiality of information and records
  6. Ability to communicate appropriately with all levels of department management
  7. Experience managing multiple and changing priorities
  8. Experience developing and implementing policies and procedures
  9. Knowledge of civil service laws, rules, and regulations pertaining to division administrative management, including, but not limited to, business services, facilities, contracts, procurement, and budget tracking

Benefits

Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Tina Denham
(916) 210-6275
Tina.Denham@doj.ca.gov
Hiring Unit Contact:
Tina Denham
210-6275 ext:
tina.denham@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Jobe Related Information

This position is located at 1300 I Street in downtown Sacramento. This location provides easy access to light rail, parking garages, and numerous eateries including an on-site cafeteria.

Personal Leave Program: Effective July 1, 2020, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. More information regarding PLP can be found here - http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.

Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

This position is pending budget approval.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off