Please note:

In response to increases in COVID-19 cases, California Department of Human Resources (CalHR) is implementing COVID-19 testing of all unvaccinated state employees working on site as an additional health and safety standard to protect the state workforce and the public it serves. Any employee seeking exemption from COVID-19 testing or wearing a face covering must provide evidence of vaccination.

Job Posting: Office Technician

Commission on Teacher Credentialing

Office Technician

$3,287.00 - $4,237.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

This position is being reposted.  If you previously applied, you do not need to re-apply.

The Office Technician (OT) is an entry level position that shall perform the following duties under the
general supervision of the Staff Services Manager II within the Division’s Intake Unit.

Case Build & Processing:

Builds all case folders for any level of case which requires assignment to other staff. Requests and processes case documentation including, but not limited to, information received from Record of Arrest and Prosecution (RAP) notices and applications. Reviews investigative reports and court documents for completeness. Prepares follow-up requests for incomplete documentation. Combine previously reviewed cases from the State Records Center (SRC) if applicable. Process the rejection of Respondent’s application when documents requested are not received in a timely manner.


Consent Calendar and Discuss Cases:

Prepares cases as advised by the Intake AGPA or management to be reviewed by the Committee of Credentials as Consent Calendar and Discuss items by preparing a typed summary of allegations, circumstances, and criminal convictions.



Process all incoming mail by entering relevant information into the Intake Database, recording the Intake identification number on the document, and scanning documents into Siebel.


Create Potential Mandatory Folders:

Creates the Potential Mandatory folders daily as advised by the Intake AGPA or management for processing by the Case Management team. Process the DMV and forward the case file to the case owner of the Case Management team immediately.  This is the highest daily priority for the Office Technician in Intake.


Committee Procedures:

Type, process, and mail grant and close letters after the Committee of Credentials monthly meeting. Clear the applications in CASE and move the applications to CERT for final processing and mailing.



Communicates daily by telephone, email and postal mail with Respondents, attorneys, and law enforcement agencies to assist in completing the contents within the case file prior to Committee Review.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Office Technician
$3,287.00 - $4,237.00
# of Positions:
Work Location:
Sacramento County
Job Type:
12 Month Limited Term - Full Time

Department Information

The Commission on Teacher Credentialing (CTC) is conveniently located in the downtown area near many popular restaurants, shops, public transportation, and affordable parking options.  The purpose of the CTC is to ensure integrity and high quality in the preparation, conduct and professional growth of the educators who serve California's public schools.  Its work shall reflect both statutory mandates that govern the Commission and research on professional practices. 

This is a Limited-Term position for 12 months, which may be extended an additional 12 months, or may become permanent.

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the website.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Commission on Teacher Credentialing
Attn: Office of Human Resources
1900 Capitol Ave
Sacramento, CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Commission on Teacher Credentialing
Office of Human Resources
1900 Capitol Ave
Sacramento, CA 95811
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Please prepare a written statement, one page or less on the following:

    1. Describe a food item without ever naming it?
    2. Who is your favorite historical figure and why?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Integrity – consistently adheres to his/her duties to execute the mission and responsibilities of the CTC.
  • Expertise – be a reliable source of accurate information.
  • Teamwork – works collaboratively and in recognition of the contribution each makes to the common purpose.
  • Respect – recognizes the validity of other points of view and treats others with civility.
  • Problem Solving – strives to find practical and effective solutions to achieving desired goals     



Benefits include paid vacation and sick leave, paid holidays and other types of leave, comprehensive health, dental, and vision benefits with a variety of choices, and CalPERS retirement options (the nation’s largest public pension plan). For more details about employee benefits, visit the California Department of Human Resources website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail