Please note:

In response to increases in COVID-19 cases, California Department of Human Resources (CalHR) is implementing COVID-19 testing of all unvaccinated state employees working on site as an additional health and safety standard to protect the state workforce and the public it serves. Any employee seeking exemption from COVID-19 testing or wearing a face covering must provide evidence of vaccination.

Job Posting: Chief, Information Technology Division

Department of Human Resources

Chief, Information Technology Division
C. E. A.

$10,831.00 - $12,903.00 per Month

Final Filing Date: 12/9/2021

Job Description and Duties

CalHR is seeking an experienced leader to join our Executive Management team as the Chief, Information Technology Division!

Under the administrative direction of the Chief Deputy Director of CalHR, the Chief, Information Technology Division functions as the Division Chief and Chief Information Officer (CIO) overseeing the planning, organizing, and coordinating of the work of the Information Technology Division (ITD), which provides IT services in support of the Department of Human Resources’ (CalHR’s) and the State Personnel Board’s (SPB’s) programs, strategic goals, and business objectives. The CIO serves as the principal policymaker for the Department’s IT programs and services, serves as a member of the Department's Executive Management team, and is the Chief IT policy advisor to the Executive Staff on all aspects of IT.

CalHR has temporarily adopted telework for employees who can perform their essential work functions remotely.

Pending CalHR and Budget approval.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Chief, Information Technology Division
    C. E. A.
    $10,831.00 - $12,903.00 B
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    The California Department of Human Resources (CalHR) is responsible for issues related to employee salaries and benefits, job classifications, civil rights, training, exams, recruitment and retention. For most employees, many of these matters are determined through the collective bargaining process managed by CalHR.

    Our Vision: To be the premier leader and trusted partner in innovative human resources management.

    Our Mission: To provide exceptional human resources leadership and services with integrity, respect and accountability to state departments and all current and prospective employees.
    Department Website:

    Special Requirements

    A Statement of Qualifications (SOQ) is required. The examination process for this position consists of a Standard State Application (form STD 678), Resume, and SOQ evaluation. The SOQ will be used to evaluate how your education, training, experience, and skills qualify you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQs must be no more than four (4) pages in length, and typed using no less than 12-point Arial font. The SOQ must address the following questions and in order listed below:
    1. Describe your experience with program administration, including establishing a program’s mission and vision and effectively leading a team toward meeting strategic goals. In your response, include your experience formulating and implementing policy related to statewide information technology (IT) business processes and programs. 
    2. Describe your experience in the management, development, and implementation of IT projects. In your response, include an example of an enterprise IT modernization project where you directed, analyzed and developed project plans and budgets to ensure the project was completed on time and within available resources. Please explain the project, budget, your role, and the steps you took to achieve a positive outcome. 
    3. Describe your experience with user-centered design, agile development, maintenance and modernization of legacy systems, and collaborating with internal and external partners, including other state agencies, departments, and other organizations to provide new and improved digital services to stakeholders. 
    4. Describe your experience applying leadership through effective interpersonal and emotional intelligence skills, including communication, active listening, critical thinking, self-awareness, persuasiveness, and the ability to counsel and motivate others in a constantly changing work environment. In your response, include examples of your ability to identify opportunities for organizational improvement and successfully lead and implement change. 
    5. Describe your experience with diversity, equity, and inclusion, and explain how this experience has enabled you to be an effective and engaging leader in a diverse work environment. In your response, include an example of when you had to advocate for diversity, equity, and inclusion in the workplace. What did you do? What was the outcome? 
    Note: Each response must include the number of years of experience you have and must include specific examples to support your response.

    When completing your SOQ, do not provide a single, narrative response. Each question above must be addressed one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and independent response to Question #2, etc.) for consideration. Additionally, each response must be numbered and include the full text of the question being answered prior to each individual response to clearly indicate which question you are responding to. Please contact the Human Resources Contact if you have any questions or would like further clarification on these requirements.

    Write your responses carefully. Evaluation of each candidate will be based on the content of the answers and written communication skills demonstrated in the SOQ.

    Other application documents (e.g., resumes, cover letters) do not take the place of the Statement of Qualifications.

    Candidates who fail to follow these requirements or who do not provide responses to the specific questions in the order listed will be disqualified from the examination and selection process.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 12/9/2021

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Human Resources
    Attn: Personnel Office - Lyla de la Sota
    1515 S Street, North Building, Suite 500
    Sacramento, CA 95811-7258

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Human Resources
    Attn: Personnel Office - Lyla de la Sota
    1810 16th Street
    Sacramento, CA 95811-7258
    08:00 AM - 04:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED AS PART OF THE EXAMINATION PROCESS and must be submitted to be considered for this position. Candidates who fail to submit a SOQ will be eliminated from the examination process. Please read the "Special Requirements" section above for further information.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
    • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Demonstrated knowledge of state policies, rules & standards relative to the State’s information technology (IT) and digital services practices; 
    • Experience leading, implementing, and evaluating information technology practices and policies, and establishing strategic goals for an IT program; 
    • Commitment to actively practicing fair behavior that is free from implicit bias in dealing with all parties; 
    • Experience fostering an inclusive work environment where diversity of thought is valued and encouraged; 
    • Experience in setting a culture of learning and growth for all employees, where new challenges are welcomed and the work product improves from a desire to learn and grow new ideas and new projects to support the department;
    • Experience in recommending, developing and implementing policies and procedures and taking effective action; 
    • Program administration experience communicating with executive level management, other state agencies, legislative staff, industry, local governments, etc.; 
    • Managerial experience that demonstrates the ability to successfully apply organizational leadership, communicate clearly, facilitate decision-making, promote team work, and define and achieve success across multi-disciplinary stakeholder interests; 
    • Strong leadership and management team experience demonstrating an ability to create clear goals and expectations, encourage leadership, use sound judgment in managing complex and varied programs; 
    • Experience facilitating collaboration across various stakeholder groups who have different, sometimes conflicting, priorities; 
    • Ability to gain the confidence and support of executive leadership and provide effective advice on regulatory and administrative matters and policies; 
    • Ability to collaborate with others to achieve mutual goals and meet the organizations' and external stakeholders' strategic goals and objectives; and 
    • Experience with forecasting and managing a division’s budget.

    Examination Information

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    There are numerous benefits to joining our team! The State of California offers a competitive and comprehensive employee benefits package. Click here to view the benefits available to State of California employees!

    Does this opportunity seem right for you?
    If so, we encourage you to join us. At CalHR, you will be part of a diverse workforce where your experience, expertise and opinion are valued. We offer convenient transportation options, including light-rail, pre-tax parking, on-site ATM, shopping, a variety of nearby restaurants and a Farmers market during spring and summer. In addition, we offer ongoing learning and development opportunities in our Statewide Training program which is onsite.

    All CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website:
    Human Resources Contact:
    Lyla de la Sota
    (916) 324-9408

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    RA Coordinators
    (916) 324-3235
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Additional Application Information

    Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel deliver or courier service, or in person, as set forth in this announcement.

    Applications must be complete and include a description of the duties performed for each position held; reference to a resume (“See Resume”) in place of a description of the duties performed will not be accepted.

    Additional positions may be filled from this recruitment for a period of 12 months.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail