Please note:

In response to increases in COVID-19 cases, California Department of Human Resources (CalHR) is implementing COVID-19 testing of all unvaccinated state employees working on site as an additional health and safety standard to protect the state workforce and the public it serves. Any employee seeking exemption from COVID-19 testing or wearing a face covering must provide evidence of vaccination.

Job Posting: Staff Servies Manager I

Department of Justice

Staff Servies Manager I

$6,403.00 - $7,954.00 per Month

Final Filing Date: 1/31/2022

Job Description and Duties

Under the direction of the SSMII, the SSMIs in the Division of Operations (OPS), Legal Support Operations (LSO), independently plans, manages, and directs staff providing legal support services to executive, attorney, paralegal, and other professional and administrative staff. Interfaces with legal division management and senior attorney staff in a variety of practice areas to resolve sensitive, confidential, complex and high impact policies to ensure mission critical work is anticipated, planned, and delivered in support of the Sacramento Office of the Attorney General. The incumbents directly supervises Legal Specialists, Legal Support Supervisors (I and II), and indirectly supervises approximately 60 - 70 other supervisory, legal secretary, and clerical support staff. The incumbents provides management and policy direction for the administration of a broad array of services which are essential to the operation of a large legal office. Oversight of all activities related to Legal Support Services including personnel and human resources management, legal secretary assignments, job design, recruitment and retention, testing, selection, training and development, performance evaluation, motivation, counseling, labor relations, conflict management, discipline, and workers’ compensation. Advises and consults with representatives of each of the legal divisions.

The incumbents will be involved in the selection and training of subordinate supervisors and the recruitment and training of line staff; sits on examination and hiring panels; creates testing criteria and exam questions for supervisory and management exams; recommends plans for recruitment and retention projects; participates as adviser and consultant to the Classification & Pay, Testing Selection Unit and the Office of Professional Development. Reviews employee concerns, issues, complaints, grievances and makes recommendations for resolution.

Duties may also include tasks that require driving, bending/stooping, carrying/lifting up to 25 pounds, climbing, kneeling, reaching/twisting, manual dexterity grasping/ keyboarding), pushing/pulling, prolonged standing/sitting, frequent walking. Demanding, high-pressure position with frequent interruptions and multiple deadlines. Occasional travel may be required, locally and with the State.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Staff Servies Manager I
$6,403.00 - $7,954.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Shift:
8:00 am - 5:00 pm
Work Week:
Monday - Friday

Department Information

  • This position is located in the Division of Operations, Legal Support Operations, Sacramento.
  • This position is located in a high-rise in Downtown Sacramento.
  • Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
  • For more information about the department please visit the Attorney General’s website at

Special Requirements

  • Fingerprint check will be required.
  • Clearly indicate the Job Control Code (JC-286409) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/31/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Lety Perez
Division of Operations
1300 I Street, Suite 820
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Lety Perez
Division of Operations
1300 I Street, Suite 820
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - The Statement is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The Statement of Qualifications serves as a documentation of your ability to present information clearly and concisely in writing. Please answer the following questions: 1) Please describe your experience with supervising staff; 2) Please describe your experience hiring and training staff; 3) Please describe your experience managing a law office or practice. Your Statement of Qualifications should be typed, no more than three pages total in length.
  • Other -

    Click on the following link to complete the California Department of Justice Recruitment Survey:

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of state and departmental procedures and policies; ability to communicate effectively in writing and orally; work independently and cooperatively with staff and management; excellent customer service and interpersonal skills; ability to mentor staff and maintain a positive work environment. Demonstrate high level of initiative and independence, willingness to assume increased responsibility; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality.


Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Lety Perez
(916) 210-7012

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


In order to obtain list eligibility and qualify for the SSM I position, if you have not done so already, please take the online exam at the following link:


Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail