Job Posting: Deputy Director of Program Operations

Mental Health Services Oversight and Accountability Commission (MHSOAC)

Deputy Director of Program Operations
C. E. A.

$10,831.00 - $12,903.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Under the general direction of the Commission’s Executive Director, the Deputy Director of Operations is the Commission’s principal policy advisor to the 16 Commissioners and the Executive Director on the major program elements of the Mental Health Services Act.

The Deputy Director of Operations is responsible for providing executive-level leadership to the Commission’s research and evaluation activities, grants to local governments and community organizations, innovation plan approvals, and technical assistance to county and other local government partners on the community planning elements of the Mental Health Services Act.

The Deputy Director collaborates with Department of Health Care Services, the California Mental Health Planning Council, the California Behavioral Health Directors Association, and many other federal, state and local agencies to enable and advance specific operational projects and activities. The Deputy Director works closely with federal, state and local entities outside of the public mental health system to advance the Mental Health Services Act goal of high-quality integrated services. These entities include law enforcement, juvenile justice, social services, education, substance abuse and health services.

The Deputy Director’s responsibilities directly and indirectly impact the State of California’s community mental health policies and programs and the millions of Californians who depend on the system for their health and wellbeing. The Deputy Director advises the Executive Director, Commission, and the Administration on highly sensitive, politically salient and complex issues related to Mental Health Services Act programs.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Deputy Director of Program Operations
    C. E. A.
    $10,831.00 - $12,903.00 B
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Special Requirements

    Statement of Qualifications

    A Statement of Qualifications (SOQ) is required and serves as the examination for this CEA recruitment and must be included with your application.

    You must provide responses including specific examples for EACH of the qualification factors outlined below. It must not exceed five pages in length, must not have font smaller than 11 point font and 1 inch margins. Each response must be numbered and answered listing all relevant experience, education and training.  Failure to follow this format and Application Instructions may result in disqualification. The following should be addressed in the statement of qualifications demonstrating experience:

    The Deputy Director of Operations for the Commission oversees multiple complex projects and programs and manages several teams made up of professionals with diverse backgrounds, responsibilities, and strengths.

    1. Please describe your experiences, strategies, values and perspectives on leadership and management as they relate to identifying and achieving outcomes, decision-making, and supporting teams as they relate to managing complex projects, overseeing multiple lines of work, and supporting the integration of that work in support of a shared mission.

    2. The Commission operates in fast-paced and dynamic policy environments on highly personal and sensitive topics related to mental health and wellbeing, please share your experiences promoting open communication, mentoring, and supporting staff new to public service as well as existing and emerging leaders to tackle complex challenges, manage workflow and be successful. Please provide examples where relevant.

    3. The Commission is becoming a highly visible state agency that works with the Governor’s Office, the Legislature, and other state agencies. It also works directly with federal officials, philanthropic and business communities, community based organizations, international organizations, and others, including persons who are justice involved and those who are or have been unhoused. Please share your knowledge and experience working on highly visible initiatives, communicating, and coordinating with senior leaders in the public and private sectors as well as with some of the most vulnerable Californians in our communities.

    4. Please describe your knowledge and understanding of mental health, public health and health policy trends and issues, including your perspective on the value of data, evaluation, community engagement and the role of a Commission such as the Mental Health Commission.

    5. The Commission has prioritized efforts to reduce disparities and is has drafted a racial equity plan. Please describe your experience working with diverse populations, your views on disparities and how to address them and your perspective on racial equity.

    MHSOAC Disclosure Requirements
    The selected candidate may be subject to rules imposed by a Conflict of Interest Code that apply to MHSOAC employees, which may require filling a Statement of Economic Interest (FORM 700)

    Application Instructions

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: Until Filled

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Mental Health Services Oversight and Accountability Commission (MHSOAC)
    Attn: Human Resources
    1812 9th Street
    Sacramento, CA 95811

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Mental Health Services Oversight and Accountability Commission (MHSOAC)
    Human Resources
    1812 9th Street
    Sacramento, CA 95811
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications -
      See Special Requirements
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    Minimum Qualifications

    CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
    • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Examination Information

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    Benefit information can be found on the CalHR website and the CalPERS website.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website:
    Human Resources Contact:
    Kimberly Watkins
    (916) 530-2160

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Kimberly Watkins
    (916) 530-2160
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Desirable Qualifications

    1. Experience presenting information and responding to inquiries from the Legislature, Executive Branch, and the media.

    2. Experience in complying with legislative mandates including developing and reviewing complex regulations that impact a program where there is a considerable amount of public interest.

    3. Experience working in the health, mental health, substance use, public health, or a related field.

    4. Experience working on complex projects and/or programs that involve partnering with multiple entities with diverse – and often divergent interests - such as federal, state or local governments, community-based organizations, public or private agencies, and advocacy groups.

    5. Demonstrated ability to communicate effectively both orally and in writing.

    6. Knowledge of Bagley-Keene Open Meetings Act and its processes.

    7. Ability to interact in a positive and professional manner and to develop and maintain strong working relationships with the Commissioners, all levels of government including the Legislature, co-workers, advocacy groups, and the public.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail