Job Posting: Associate Governmental Program Analyst

California Civil Rights Department

JC-336150
-
Associate Governmental Program Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,518.00 - $6,907.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

This is a continuous, year long job posting with the following quarterly cutoff dates:

  • January 15
  • April 15
  • July 15
  • October 15
Candidates must have eligibility and submit applications in each quarter by the cutoff date in order to be considered for that round of recruitment.

The incumbent performs a variety of tasks under the general supervision of the Staff Services Manager I. The Associate Governmental Program Analyst (AGPA) provides professional, quality service and accurate information to the public by accepting, investigating, and resolving the more varied and complex complaints of housing discrimination, denial of services by a public accommodation, and acts of hate violence under the Fair Employment and Housing Act, the Ralph Civil Rights Act and the Unruh Civil Rights Act. This is a full journey level position.

Please let us know how you heard about our position by taking this brief survey
.

 


You will find additional information about the job in the Duty Statement.

Working Conditions

The demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of the job with or without a reasonable accommodation.

 

  • Requires ability to effectively handle stress of multiple demands and deadlines, and work in a noisy and fast paced environment.
  • Requires daily use of a personal computer and related software applications at a workstation.
  • Requires ability to complete tasks that require making repetitive hand movements in the performance of daily duties.
  • Requires prolonged sitting and/or standing in a workstation for 6.5 to 7 hours per day.
  • Requires punctual and regular attendance.
  • Requires occasional travel to conduct on-site investigations.

The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions associated with this job.

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.

    Position Details

    Job Code #:
    JC-336150
    Position #(s):
    326-278-5393-012
    326-278-5393-013
    326-278-5393-704
    326-278-5393-709
    326-278-5393-710
    326-278-5393-713
    326-278-5393-003
    Working Title:
    Associate Governmental Program Analyst
    Classification:
    ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
    $5,518.00 - $6,907.00
    STAFF SERVICES ANALYST (GENERAL)
    $3,534.00 - $5,744.00
    # of Positions:
    Multiple
    Work Location:
    United States
    Job Type:
    Permanent, Full Time
    Work Shift:
    8:00 am to 5:00 pm
    Work Week:
    Monday to Friday

    Department Information

    The CRD is the state agency charged with enforcing California’s civil rights laws. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing and public accommodations and from hate violence.  

    As operationally allowed, telework is available for employees who can perform their essential functions remotely. The selected candidate will be assigned and may be required to travel to a CRD designated home office for business purposes.

    Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.


    This position may be filled in our Elk Grove or Los Angeles office.
    Department Website: https://calcivilrights.ca.gov/

    Special Requirements

    Application Instructions

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: Until Filled

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    California Civil Rights Department
    Attn: Human Resources Office - Cristina Granado
    2218 Kausen Drive
    Suite 100
    Elk Grove, CA 95758

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    California Civil Rights Department
    Human Resources Office - Cristina Granado
    2218 Kausen Drive
    Suite 100
    Elk Grove, CA 95758
    Applications can be dropped off with receptionist when entering building.
    08:00 AM - 04:30 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Degree and/or School Transcripts
    • Statement of Qualifications - SOQ is required, see information below.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    • Experience in or knowledge of complete investigative techniques, methodology and/or settlement of complaints.
    • Ability to communicate effectively both verbally and in writing and establish and maintain cooperative working relationships with co-workers, members of the public, and display excellent customer service skills.
    • Ability to operate a computer and knowledge of Excel and Word software programs.
    • Ability to interpret and apply laws and regulations to specific situations.
    • Ability to follow oral and written instruction and established procedures.
    • Ability to gather and analyze facts and evidence; reason logically, draw valid conclusions, and make appropriate recommendations and participate effectively in investigations and interviews.
    • Ability to prepare typed documents and accurate detailed reports clearly and concisely.
    • Ability to work independently with minimal supervision while meeting departmental performance expectations.
    • Ability to speak a second language (bilingual) or American Sign Language preferred, but not required.


    Benefits

    For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources’ website at:  https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website: https://calcivilrights.ca.gov/
    Human Resources Contact:
    Cristina Granado
    (916) 585-7125
    cristina.granado@dfeh.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO OFFICER
    (213) 337-4469
    brenda.valle-balderrama@dfeh.ca.gov
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Statement of Qualifications (SOQ)

    Statement of Qualifications (SOQ)

    AGPA/SSA

     

    The SOQ is a narrative discussion of how the candidate’s education, training, experience, and/or skills qualify them for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.

    Instructions: SOQ must be typed in 12 point Arial font, limited to two (2) pages, candidate name is entered at the top of each page, questions are numbered and address the following inquiries:

    1. Describe your experience in working independently and being self-directed.
    2. Describe your experience handling multiple tasks, how you set priorities and organize work.
    3. Describe your experience working in high pressured work situations and how you cope with competing deadlines.

     



    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail
    Drop-off