Job Posting: Information Officer II

CA Department of Tax and Fee Administration

Information Officer II

$6,862.00 - $8,527.00 per Month

Final Filing Date: 12/9/2022

Job Description and Duties

This position is located in Sacrament HQ.

The Office of Public Affairs (OPA) at the California Department of Tax and Fee Administration (CDTFA) is looking for a creative and high-energy Communications Manager to lead our team of dedicated professionals. The manager will come up with fresh and engaging ways to tell stories of the great work CDTFA does for all Californians.

OPA is an exciting and fast-paced environment in a unique department. CDTFA administers 37 tax and fee programs, with sales and use tax as the largest. OPA collaborates closely with department executives to develop and execute media engagement, press relations, and communicate a clear message to help our taxpayers understand and fulfill their financial obligations. Under direction of OPA Staff Services Manager II, the Communications Manager performs one of the most fundamental functions of the department - making sure that our communications are clear and impactful.

This is a hybrid position with up to fifty percent (50%) telework available. The successful candidate must meet the minimum qualifications required for an Information Office II position.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

This is the link to the exam bulletin for the Information Officer II

You will find additional information about the job in the Duty Statement.

Working Conditions

  • Position is located in a high-rise building.
  • Telework is available up to fifty percent (50%) of the time.
  • Standard office environment.
  • Requires being in a stationary position, consistent with office work, for extended periods of time.
  • Daily use of a personal computer, office equipment, and/or telephone.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Information Officer II
$6,862.00 - $8,527.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for over twenty five percent (25%) of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.


To take a look at CDTFA as a destination employer please click the link (

Department Website:

Special Requirements

  • Travel may be up to five percent (5%) of the time.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/9/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA Department of Tax and Fee Administration
Attn: Certification Section JC-337556
Human Resources Bureau
450 N Street, MIC: 00
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA Department of Tax and Fee Administration
Certification Section JC-337556
Human Resources Bureau
450 N Street, MIC: 00
Sacramento, CA 95814
Monday – Friday (excluding holidays)
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
  • Other - Cover Letter
  • Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Understanding and appreciation for the value of all news outlets.
  • Ability to analyze situations accurately and adopt, or recommend for adoption by top management, an effective course of action.
  • Ability to gain the confidence and respect of management, reporters, and colleagues.
  • Ability to establish and maintain cooperative working relations with the news media and other public groups.
  • Emotional stability and calm work style under stress.
  • Ability to think creatively.
  • Understanding the need to own your role in informing and educating the public on the important elements and aspects of our department’s programs.
  • Open to feedback and collaboration on work products.


CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.


The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.


CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

In addition, you can look forward to:

  • Nearby (third-party) parking.
  • Convenient to public transportation.
  • Located near Golden 1 Center, Farmer's Market, downtown Sacramento, and multiple eateries.

Working for the State offers great opportunities, generous benefits, and career development


For more information about the outstanding benefits offered to State Employees

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:
Hiring Unit Contact:
Timur Kopbayev
(916) 309-0034

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Contact
(916) 309-8400
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Questionnaire (SQ) Requirement

Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or include an SQ that does not directly answer all the items below will not be consider. Resumes do not take the place of the SQ.

Additionally, your SQ must include:
  • Require Name on SQ.
  • Require Job Control Number on SQ.
  • The SQ must be no more than two pages in length, single-spaced.
Please respond directly to the following SQ questions:
  1. Explain your experience in writing news releases, newsletter articles, reports, speeches, or scripts. Please include the specific topics and issues that you wrote about.
  2. Explain your experience dealing with the news media, particularly reporters working on tight deadlines.
  3. Explain your experience with promoting programs through all channels including media, internal and external means, and social media.
  4. Explain your experience leading a team on a project.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.


Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Certification Section at

For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or

This is the link to the exam bulletin for the Information Officer II

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail