Job Posting: Legal Support Manager

California Civil Rights Department

Legal Support Manager

$6,563.00 - $8,153.00 per Month

Final Filing Date: 12/12/2022

Job Description and Duties

Under the general direction of the Staff Services Manager II (SSM II), the Staff Services Manager I (SSM I), Legal Unit will function as a supervisor of the Legal Division’s legal secretaries, legal analysts (paralegals), and other staff in support of the Division’s government investigations and civil litigations. The incumbent will supervise support staff located in Alameda, Los Angeles, Sacramento, and potentially other California Civil Rights Department (CRD) locations if needed.


The incumbent will be responsible for ensuring that court documents are properly formatted and filed and, in the most sensitive matters may be personally responsible for preparing and filing the pleadings. Strong command of the Code of Civil Procedure, court rules and court technology interfaces is required for both CA State Superior Courts and CA District Courts to support the Division’s enforcement of the Fair Employment and Housing Act, Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil Rights Act, as well as other applicable laws and regulations. In addition, the incumbent will be responsible for supervising legal analysts tasked to support a variety of government investigations and civil litigation and should have significant experience working with the civil discovery process and preparing trial materials. 

The incumbent will also support the Staff Services Manager II in a variety of administrative matters including government contracts and procurement to support the Legal Division, preparation of internal and external reports.


You will find additional information about the job in the Duty Statement.

Working Conditions

The demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of the job with or without a reasonable accommodation.

  • Requires ability to effectively handle stress, and work in a noisy and fast paced environment.
  • Requires daily use of a personal computer and related software applications at a workstation.
  • Requires ability to complete tasks that require repetitive hand movements in the performance of daily duties.
  • Requires prolonged sitting and/or standing in a workstation for 6.5 to 7 hours per day.
  • Requires dependability and excellent attendance record.
  • Willingness to work irregular hours and to travel widely within an assigned area.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Legal Support Manager
$6,563.00 - $8,153.00
# of Positions:
Work Location:
United States
Job Type:
Permanent, Full Time

Department Information

The California Civil Rights Department (CRD) formerly the Department of Fair Employment and Housing (DFEH or Department) is the civil rights enforcement agency for the State of California. CRD’s mission is to protect all people in California from employment, housing and public accommodation discrimination, human trafficking and hate violence.

The CRD is the largest state civil rights enforcement agency in the country. It enforces the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Person Act, Ralph Civil Rights Act and the California Tracking Victims Protection Act. The Department has jurisdiction over both private and public entities operating within the State of California, including corporate entities, private sector companies that contract with the State of California, and all State department and Local governments.

The CRD receives, investigates and initiates individual and systemic discrimination complaints in its five offices throughout California. CRD’s Legal Division ligates individual, class, group and system cases in all California jurisdictions, including state and federal courts. It also leads education and outreach efforts to civil rights stakeholders. CRD’s Legal Division employs over thirty attorneys and staff throughout California.

These positions can be filled at any of our offices below: 

CRD Headquarters:
2218 Kausen Drive, Suite 100, Elk Grove, California 95758 or 

CRD District Offices:
Los Angeles: 320 West 4th Street, 10th floor, Los Angeles, CA 90013


"In accordance with Governor Newsom's Executive Order N-33-20 and, as a result of the COVID 19 rapid outbreak, The California Civil Rights Department is closed to the public until further notice. Applications may still be submitted via mail or online. Virtual interviews via the web portal or phone will be offered as deemed appropriate and feasible by the hiring manager- standard in-person interviews will still be offered if conditions permit."

Telework Opportunity
 supports telework for employees who can perform their essential functions remotely, as operationally allowed.This position has been approved for hybrid telework agreement.  


Selected candidate will be assigned and may be required to travel to a CRD designated home office for business purposes. CRD home office location will be assigned based on the closest geographical home location of the candidate.

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/12/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Civil Rights Department
Attn: Debbie Berman
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Civil Rights Department
Debbie Berman
2218 Kausen Drive
Suite 100
Elk Grove, CA 95758
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications -

    Candidates are REQUIRED to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application. Only those candidates who submit all required documents by the final filing date will be considered.  Resumes DO NOT take the place of the Statement of Qualifications. Applications without the SOQ will not be considered. Please see the SOQ instructions below for content and formatting information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • An understanding of the legal system and judicial processes, including the rules regarding filing and service of civil complaints, motions, petitions, and other court papers;
  • Ability to read and understand statutes, including related to legal privileges and confidentiality;
  • Substantial experience with MS Word, Excel, Adobe software programs, and other office methods, supplies, and equipment, including the ability to make tables of content and tables of authorities, and effectively train support staff in these methods;
  • Substantial experience in preparing reports using Excel, summary sheets, and statistical data;
  • Knowledge of business English and experience preparing correspondence;
  • Ability to reason logically and analyze situations to decide appropriate responses;
  • Understand and willingness to accept direction from multiple supervising personnel; follow oral and written instructions and established procedures; prioritize multiple tasks with impending deadlines; prepare written documents and reports accurately, clearly, and concisely.
  • Good communication and mathematical skills;
  • Demonstration of excellent customer service skills;
  • Ability to establish and maintain effective working relationships;
  • Ability to demonstrate honesty and integrity;
  • Demonstrated ability to lead and motivate staff to produce high quality deliverables and provide high-quality customer service in a positive work environment;
  • Strong organizational, and interpersonal skills;
  • Strong communication skills, both verbal and written;
  • Ability to work independently;
  • Knowledge of business services, contracts, facilities management, records management, and business continuity;
  • Demonstrated ability to take initiative in promoting and advancing continuous improvement and to maintain flexibility with changing priorities and direction;
  • Ability to multitask and manage multiple projects with various deadlines.



There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:


Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:
• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).
Transcripts: If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here. 
Personally Identifiable Information:
Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

Statement of Qualifications

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, a statement of qualifications (SOQ) will provide the basis for competitively evaluating each candidate:


• The SOQ should be numbered in the same order and should address each prompt below.

• Clearly identify each prompt and your response.

• The SOQ should be typed in 12-point font, double-spaced, on letter sized paper (8.5" x 11"), and limited to one page per prompt.

• Responses should be concise and include examples.

• A resume cannot substitute for an SOQ.


For each of the prompts below, please provide specific examples of your experience. Include a discussion of pertinent issues, course of action, outcomes, and measurements of success.

1. Strong litigation and investigation experience gained from working in and/or managing a civil rights law firm, public legal office, or government enforcement law practice.

2. Experience in creating a healthy work environment with an effective and motivated team focusing on service, solutions, and outcomes.

3. Demonstrated experience of your ability to think strategically including identifying areas of improvement and implementing effective solutions. 

4. Demonstrated experience in law office management including budgeting, billing, document management, records keeping, calendaring, court rules and legal procedures, business administration, coordination among stakeholders and reporting. 

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail