Job Posting: Staff Services Manager I

California Governor's Office of Emergency Services

Staff Services Manager I

$6,563.00 - $8,153.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team- oriented environment, you are encouraged to apply.

The Hazard Mitigation Grants Division works to reduce or eliminate the long-term risk to human life and property from natural hazards statewide. The Division works closely with local communities to enhance their resilience and adapt to the impacts of climate change such as wildfire, flood, sea level rise, drought, and extreme weather, and work with a team that is heavily committed equity in mitigation and nature-based solutions. The Unit works closely with Special Projects Unit, Quality Assurance Division, and the Mitigation Planning Division to implement innovative projects to support the overall mission.

This position will report to the Hazard Mitigation Division Chief (SSM II) and work as part of a management cadre with two other unit managers to direct work flow and handle the most complex issues. The Unit Manager is responsible for the successful development, administration, and management of a variety of projects aimed at improving the resilience of communities in California, including partnering with the Federal Emergency Management Agency (FEMA) for Hazard Mitigation Assistance (HMA) which include the Hazard Mitigation Grant Program (HMGP), HMGP Post -Fire, Building Resilient Infrastructure and Communities (BRIC), Flood Mitigation Assistance (FMA) as well as some first-in-the-nation programs at the State level with Prepare California and the California Wildfire Home Hardening Program. The incumbent will ensure collaboration with other Cal OES directorates and external stakeholders to ensure the project objectives are met. Furthermore, the incumbent will be responsible for managing the activities of staff engaged on diverse projects, including community outreach and all grants management activities. The incumbent will continuously evaluate of the Unit’s capabilities and make recommendations for improvement. The position may require the incumbent create reports for management and executive staff on project implementation strategies; develop work plans, staffing patterns, and direct work assignments; and oversee the development and implementation of procedures to solicit regular updates to state mitigation actions.

These positions are located in the Hazard Mitigation Grants Division, in Mather. This position is eligible for office-centered telework. The ability to telework may be impacted by disaster and/or emergency events that may require full-time in person attendance. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises.

The ideal candidate will possess:

  • Excellent written and oral communication skills, as well as the ability to effectively manage and produce formal, written reports with documented findings and substantive recommendations;
  • Be focused on detail and responsive in preparation of work;
  • Be skilled analytically in problem solving, and critical thinking through issues and concepts;
  • The ability to analyze issues and present options;
  • Supervisory experience with demonstrated leadership qualities;
  • Computer skills that include PowerPoint, Excel, Word, Outlook, Adobe and DocuSign
These positions are being posted Until Filled with the following internal cutoff dates:


You will find additional information about the job in the Duty Statement.

Working Conditions

Please see attached duty statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Staff Services Manager I
$6,563.00 - $8,153.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The California Governor's Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

The Recovery Section is responsible for managing disaster recovery and providing assistance to local governments, special districts, certain nonprofit organizations, individuals, businesses and agricultural communities impacted by disasters. The Recovery Section ensures state and federal support are provided in an efficient and timely manner throughout the recovery process.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

Department Website:

Special Requirements

  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest Code
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

DMV Pull Program
This position is required to have a valid California Driver’s License and participate in the Department of Motor Vehicles (DMV) Employer Pull Notice Program.

Supplemental Screening

This is a public trust status position. A background check and credit check will be completed after hire.

How to apply: To have your application considered for this job opportunity, please indicate the JC #354629 and Position #163-552-4800-XXX in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678. Please identify how you are eligible (list, transfer, reinstatement, etc.). You must list your most current employment history first in the “EMPLOYMENT HISTORY” section on the State Application providing the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). SROA and Surplus are encouraged to apply and must submit a copy of their letter.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Please note, applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail. Only the most qualified candidates will be interviewed. If using education to qualify please submit a copy of your transcripts. If selected official transcripts will be required.

**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.** 
**We encourage applicants to apply electronically.**

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services
Attn: CHR Unit \ AL
Human Resources Recruitment
10370 Peter A McCuen Boulevard
Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services
CHR Unit \ AL
Human Resources Recruitment
10370 Peter A McCuen Boulevard
Mather, CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Questions. Applications submitted without the SOQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Professional, civil and courteous communicator
  • Efficient and resourceful, and exercises good judgement
  • Ability to analyze information and make decisions in a competent and timely manner
  • Works well independently and in a team setting
  • Ability to provide training and technical assistance to internal and external stakeholders
  • Demonstrated ability to effective organize work and manage multiple projects with competing deadlines to complete assignments in a timely manner
  • Excellent and predictable attendance
  • Knowledge of federal and or state procurement guidance, and/or contracts, and/or standard accounting principles


Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES offers FREE PARKING and is conveniently located off of the Highway 50 Corridor and near many local eateries, financial institutions, and Mather Sports Facility Complex.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
CHR Unit
(916) 845-8321

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 845-8527
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ will disqualify an applicant from consideration. Your SOQ will be a determining factor of your qualifications for this position. If your qualifications are competitive, you will proceed to the hiring interview.


A resume in lieu of the SOQ responses will disqualify an applicant from consideration. A standard or generic SOQ will disqualify an applicant from consideration.


Please review the Duty Statement and Desirable Qualifications for the Hazard Mitigation Grants Staff Services Manager I position.


The SOQ should contain the following:


Name Required

Job Control Number

Maximum number of pages: 2

Arial 12 point font

Must include the prompt numbers



  • Given the duty statement and the desired qualifications, describe how you feel you are qualified for the Hazard Mitigation Grants Unit Management position.
  • Describe your leadership and management skills with an emphasis on developing staff, workload allocation, establishing goals, priorities, objectives, and achieving measurable results for a team with multiple projects and deadlines.
  • Detail your experience with contract/project management and State and/or federal procurement.


Get familiarized with the state’s job board CalCareers.


For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package.

Examination Information

To obtain list eligibility please click on the link to the Staff Services Manager I Exam.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail