Job Posting: Chief, Quality and Health Equity Division (CEA B)

Department of Health Care Services

Chief, Quality and Health Equity Division (CEA B)
C. E. A.

$11,102.00 - $13,226.00 per Month

Final Filing Date: 6/12/2023

Job Description and Duties

Under the general direction of the Deputy Director (DD) for Quality and Population Health Management, the Chief, Quality and Health Equity Division (QHED), leads the Department of Health Care Services (DHCS/Department) clinical quality and health equity initiatives, program evaluation, quality assurance, and performance improvement activities across DHCS programs and delivery systems. The Chief, QHED is responsible for policy for overall quality and equity improvement activities as well as quality and equity assurance activities (compliance/monitoring), including federally required oversight across delivery systems: dental, managed care, behavioral health, fee for service, and other programs. The Chief, QHED creates policy on how quality and equity are measured, monitored, and reported to stakeholders and the federal Centers for Medicare and Medicaid Services. The Chief, QHED plays a key leadership role designing, implementing, and monitoring the Value Based Payment programs for the state’s Medi-Cal program. The Chief, QHED provides statewide policy and fiscal recommendations to the Deputy Director and collaborates regularly with other programs and divisions. The Chief, QHED provides strategic direction regarding all health care quality improvement and health equity initiatives at DHCS.


This position is a member of the DHCS Executive Staff and subject to the Department’s Conflict of Interest Code and filing a Statement of Economic Interests (Form 700).

Note: This position is telework eligible and the assigned state office location could be any of the DHCS offices statewide. As a member of the DHCS Executive Staff team, the Chief, BD, is expected to have a regular presence in Sacramento and will be required to be in Sacramento as needed. The ability to telework is limited to residents of California, and proof of residency may be required.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Chief, Quality and Health Equity Division (CEA B)
    C. E. A.
    $11,102.00 - $13,226.00 B
    # of Positions:
    Work Location:
    United States
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.


    The mission of DHCS is to provide Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. Our vision is to preserve and improve the overall health and well-being of all Californians.


    DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

    Application Instructions

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 6/12/2023

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Health Care Services
    Attn: Tara Jackson
    MS 1300
    P.O. Box 997411
    Sacramento, CA 95899-7411

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Health Care Services
    Tara Jackson
    1501 Capitol Avenue, Suite 71.1501
    Sacramento, CA 95814
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Supplemental Application - Responses to the five supplemental questions.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    (1) Knowledge of the organization and functions of California State Government, including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; personnel management techniques; the Department’s Equal Employment Opportunity Program (EEO) objectives; and a manager’s role in the EEO.

    (2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and effectively contribute to the department’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Ability to perform high-level administrative, management, policy development, and implementation.
    • Ability to effectively communicate and lead health equity efforts, coordinate with other areas within the Department, other departments, county partners, and external stakeholders.
    • Ability to lead the policy development, implementation, monitoring, and program evaluation for all quality and health equity management and improvement efforts across all delivery systems, including Medi-Cal managed care, dental, mental health, substance use, home and community-based services, and social services.
    • Ability to design, implement, and monitor Value Base Payment programs for the states Medi-Cal programs and provide statewide policy and fiscal recommendations in collaboration with the Health Care Financing Division.
    • Knowledge of quality and health equity activities in CalAIM.
    • Knowledge of Health Equity Roadmap and Health Equity Dashboard initiatives.

    Examination Information

    The examination process will consist of a Supplemental Application. Applicants are required to respond to the following five supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrate the ability to successfully perform at the CEA B level. Responses to the supplemental items will be assessed based on pre-determined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that which is required under the minimum qualifications.

    Each applicant for this examination must complete and submit his/her responses to all five supplemental items that follow. Supplemental responses and application must be postmarked, personally delivered, or received via interoffice mail by the final filing date.  APPLICATIONS RECEIVED WITHOUT RESPONSES TO THE SUPPLEMENTAL ITEMS WILL BE REJECTED.

    When responding to the supplemental items, applicants must follow these guidelines:

    • Responses must be typewritten on 8 1/2" x 11" paper, using no smaller than a 12-point font.
    • Responses to the five supplemental application items must be limited to a total of four pages, single-sided. Therefore, the supplemental application document must not exceed a total of four pages.
    • Identify each page with his/her full name.
    • Responses are to be complete, specific, clear, and concise.
    • Answer each numbered item separately, indicating the corresponding item number for each response.

    1. Provide examples of your leadership ability, including techniques of organizing and motivating groups, and your ability to deal effectively with a variety of individuals, stakeholders, organizations, and state, federal, and local governments.

    2. Provide examples in implementing policy, initiatives, and launching complex health care programs. Include descriptions of how you improved quality and health equity outcomes, monitored and held entities providing healthcare accountable, evaluated the efficacy of such programs. Please specifically describe your experience used data in these efforts.

    3. Describe your experience implementing change management strategies and workload management strategies. To the extent possible, highlight examples where you had to create the strategies and systems for new programs or programs in transition, and describe the internal and external communication strategies utilized.

    4. Describe your experience in designing, implementing, and monitoring Value Base Payment programs within healthcare or other complex health care programs.

    5. Diversity, equity, and inclusion are a priority, and the Department is actively working to improve the equity of health outcomes for our members and professional opportunities for employees. Provide specific examples of how you have created a sense of belonging for all employees and addressed inequities in the workplace and in healthcare programs.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    Benefit information may be obtained by visitingCalifornia State Civil Service Employee Benefits Summary - CalHR

    Contact Information

    The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

    Human Resources Contact:
    Darci Jurschak
    (916) 440-7370
    Hiring Unit Contact:
    Tara Jackson
    (916) 345-7233

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 440-7370
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail