Job Posting: Communications Manager

Office of Data and Innovation

JC-371605
-
Communications Manager
STAFF SERVICES MANAGER III

$8,759.00 - $9,945.00 per Month

Final Filing Date: 5/30/2023

Job Description and Duties

As the Communications Manager, you’ll tell the Office of Data and Innovation’s (ODI) story to state agencies, key stakeholders, and Californians. You’ll distill complex issues into easy-to-understand content and materials. You love figuring out the best way to engage diverse audiences. You'll market, brand, and message content through traditional and digital channels. You're excited to work for a public sector start up. You’re always looking for ways to improve current processes and bring creative solutions to the table.

What you’ll do:

  • You'll develop innovative approaches to communications strategies for ODI.
  • You'll refine the voice of and build ODI’s brand as we bring Californians to the center of the service design process.
  • You'll guide state partners on communications best practices. You'll partner with departments on statewide transformation campaigns to:
  • improve state hiring and recruiting practices;
  • boost Californians' access to social services benefits; and
  • consult on new ways to assist Californians in disaster preparedness and relief, to name a few.
  • You'll work with and prepare ODI's senior leadership for high profile events and speaking engagements.
  • You'll tell ODI’s story and highlight all the incredible work done to improve services for all Californians.

The employee’s workstation is located in Sacramento, CA. Travel to the Sacramento headquarters may be required as needed. This position provides telework opportunities in accordance with agency telework policies.

 

Need help understanding the hiring process or have questions about ODI? We'd love to talk to you! Before applying, read through our civil service application guide, or contact us at odi-talent-team@innovation.ca.gov. Please include the position title in the subject line.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-371605
Position #(s):
374-100-4802-XXX
Working Title:
Communications Manager
Classification:
STAFF SERVICES MANAGER III
$8,759.00 - $9,945.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The California Office of Data and Innovation helps deliver better services to the people of California through technology and design. In close partnership with our colleagues in other state departments, we reimagine and deliver more equitable and effective programs and products. We listen to Californians who use a program now or may do so tomorrow and hear about what they need. We build tools and products, create and enhance digital services, conduct research, identify data solutions and offer training. We are a cross-discipline staff with blended backgrounds in design, engineering, product, operations, data, research, policy and strategy. If you can imagine joining this growing, and inclusive team, please apply!


Diversity, Equity, and Inclusion at ODI

Diversity, equity, and inclusion help us deliver better government services to Californians. Fostering diversity inspires better ideas and more innovative thinking. Feeling included nurtures a shared sense of community. This drives us to take collective action on challenging problems. Prioritizing equity ensures we build solutions for people whose needs are often overlooked. We acknowledge our history and present of implicit and structural injustice, bias, and discrimination. We see, hear, and accept each other and the lived experiences we bring to our work. We support each other in learning and developing so we can help all Californians thrive. We understand this work is never done. That’s why we commit to constant improvement.

Department Website: https://innovation.ca.gov/

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

  1. Describe your experience writing, editing, and producing content for many channels. Describe your audiences. Include a variety of examples.
  2. Describe your experience collecting and analyzing data for communications activities. Describe how you measured performance and its organizational impact(s).
  3. Describe your experience developing and implementing an effective communications plan. What were the organizational impacts? Describe how you created a unified voice and message. Describe how this plan addressed complex and/or sensitive public relations matters.


Note:  Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/30/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Data and Innovation
Attn: Jennifer Catalano - HR Office
1515 S Street
North Building, Suite 500
Sacramento, CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Office of Data and Innovation
Jennifer Catalano - HR Office
1810 16th Street
Sacramento, CA 95811
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions.
  • Other - If you are basing your eligibility on education, provide your transcripts. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


We encourage you to apply regardless of whether you think you meet 100% of the desirable qualifications.

  • Experience with accessible communications, digital marketing, content marketing, and branding/messaging
  • Experience applying an equity-focused lens in communications activities
  • Experience consulting executives in sensitive public and media relations
  • Experience preparing talking points, speeches, and presentations for executives
  • Strong writing, editing, proofreading, and publishing skills
  • Strong active listening and communication skills
  • Strong organizational skills and attention to detail
  • Ability to enact plans and produce results in a fast-paced environment
  • Ability to define problems, gather data, establish facts, and draw valid conclusions
  • Ability to take initiative and be self-motivated
  • Ability to exercise tact, discretion, and diplomacy with all stakeholders

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://innovation.ca.gov/
Human Resources Contact:
Jennifer Catalano
(916) 322-2300
Jennifer.Catalano@calhr.ca.gov
Hiring Unit Contact:
ODI Talent Team
(916) 398-5858
ODI-Talent-Team@innovation.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
RA Coordinators
(916) 324-3235
RACoordinators@calhr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Information

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.

 

Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel deliver or courier service, or in person, as set forth in this announcement.

 

Applications must be complete and include a description of the duties performed for each position held; reference to a resume (“See Resume”) in place of a description of the duties performed will not be accepted.

 

Additional positions may be filled from this recruitment.

Examination Information

To obtain list eligibility for the Staff Services Manager III position(s), you must first take the online Staff Services Manager III exam.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job