Job Posting: Chief Information Officer

Mental Health Services Oversight and Accountability Commission (MHSOAC)

Chief Information Officer

$8,591.00 - $11,512.00 per Month

Final Filing Date: 6/8/2023

Job Description and Duties

Under the broad direction of the Deputy Director of Administration and Performance, the Information Technology Manager I will serve as Chief Information Officer (CIO) for Mental Health Services Oversight and Accountability Commission (MHSOAC) with the highest-level of Information Technology (IT) authority within MHSOAC. The CIO has a broad authorization for formulating and implementing IT goals, strategies, policies, and practices. The CIO oversees the development and implementation of the architecture for the enterprise ensuring IT strategies support Commission’s strategic plan. The CIO manages, organizes, and directs the Information Technology Services Department (ITSD) staff and contractor activities. The activities of the ITSD include IT project management, network and client services, web application development, IT procurement and contracting, IT infrastructure development and support, and security & privacy services. ITSD provides direct support for IT operating objectives, Research and Evaluation Department, telecommunications, telework supportive applications, and Help Desk functions to assure all Commission’s IT business needs are met.

This position may require candidate to pass fingerprint and background check.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Chief Information Officer
$8,591.00 - $11,512.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Special Requirements

In order to apply for this position, you are required to provide your complete employment history on the Examination/Employment Application (STD 678) form. A complete employment history includes: 
  • Accurate "From" and "To" dates. (month/day/year)
  • Full description of duties and responsibilities held.
  • Hours worked per week. Please indicate an average if hours worked per week varied. 
  • Civil service classifications / Private sector job titles.
  • Supervisor name and contact number.
  • A resume or other materials will not take the place of the complete STD. 678. Failure to submit a complete employment history on the STD. 678 may result in disqualification.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/8/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Mental Health Services Oversight and Accountability Commission (MHSOAC)
Attn: Human Resources
1812 9th Street
Sacramento, CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Mental Health Services Oversight and Accountability Commission (MHSOAC)
Human Resources
1812 9th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • School Transcripts
  • Statement of Qualifications - A Statement of Qualifications is required. Please see the SOQ section below for the SOQ instructions and list of questions to address. 
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge and experience with IT client support and customer service.
• Knowledge and experience with IT infrastructure.
• Knowledge and experience with project management principles and best practices.
• Knowledge and experience interpreting and implementing California state IT requirements: State Administrative     Manual (SAM) and Statewide Information Management Manual (SIMM).
• Knowledge and experience with vendor and contract management.
• Ability to manage multiple, competing priorities effectively.
• Ability to work under pressure and communicate effectively.
• Ability to analyze issues, define problems, and develop and recommend effective solutions.
• Knowledge or experience working with diverse cultural communities.
• Ability to communicate respectfully and with sensitivity.
• Experience leading, managing, and evaluating technical teams.
• Experience in developing Network Operations Center architecture and standards.
• Experience in adoption and adherence to information technology policies, procedures, and standards.


Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
Human Resources
(916) 500-0577

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Kimberly Watkins
(916) 530-2160
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ)

Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions will not be considered. Please include your Name and Job Control number at the top of each page. Resumes and cover letters do not take the place of the SOQ. Applications without a clearly titled SOQ or failure to follow instructions below will not be considered for the position.
The Statement of Qualifications (SOQ) must address the 4 questions identified below, must be no more than five pages in length with 12 pt. Arial font.
1. Please describe your knowledge, skills, background, experience, education, and/or training that qualifies you for the ITM I, Chief Information Officer position and they relate to the essential functions listed in the job description.
2. Please describe your experience implementing new technology tools, including software, hardware, or services (e.g. PaaS, SaaS, IaaaS) in an organization. Please include all phases from research and evaluation, proof of concept, implementation, and development of operating procedures.
3. Please describe your experience working with regulatory and compliance programs, as it relates to information security.
4. Describe your experience with data and technology governance, and enterprise architecture.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail