Job Posting: Staff Services Manager I - Enforcement Division - Telework

CA Privacy Protection Agency

JC-390341
-
Staff Services Manager I - Enforcement Division - Telework
STAFF SERVICES MANAGER I

$6,563.00 - $8,153.00 per Month

Final Filing Date: 9/28/2023

Job Description and Duties

Telework is available for this position; however, changes to the telework program are at the Agency’s discretion. Remote-centered employees may be required to report in person to one of the agency's multiple reporting locations, as determined by management, and may be required to utilize a shared workspace or “hotel” when working in the office.

Under the general direction and guidance of the Deputy Director of Enforcement (CEA B), the Staff Services Manager I (SSMI) will serve as a first level working supervisor to the Legal Analysts in the Enforcement Support Team within the Enforcement Division. The SSM I will direct the daily activities of the Legal analysts and Enforcement Support team including complaints intake, providing detailed analysis and reports on enforcement data, and other duties to support the Enforcement Division in enforcing the CPRA.

The headquarters for this position may be:
San Francisco – One Sansome Street, Suite 600, San Francisco, CA 94104
Los Angeles – 300 S. Spring Street, Suite 15513, Los Angeles, CA 90013
Sacramento – 2101 Arena Blvd. Sacramento, CA 95834


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You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-390341
Position #(s):
411-170-4800-XXX
Working Title:
Staff Services Manager I - Enforcement Division - Telework
Classification:
STAFF SERVICES MANAGER I
$6,563.00 - $8,153.00
# of Positions:
1
Work Location:
United States
Job Type:
Permanent, Full Time
Work Shift:
8:00 a.m. - 5:00 p.m.
Work Week:
Monday - Friday

Department Information

The California Privacy Protection Agency's (CPPA) mission is to protect Californians’ consumer privacy. The CPPA implements and enforces the California Consumer Privacy Act (CCPA). Its responsibilities include: 1) rulemaking in a highly complicated, technical, sometimes contested, and nuanced area; 2) supporting awareness across California’s diverse population on issues related to privacy and data security, including the new rights provided to them by the law; and 3) preparing for administrative enforcement of those rights.
Department Website: https://cppa.ca.gov

Special Requirements

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/28/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of General Services
Attn: DGS-OHR/Certification Unit
P.O. Box 989052
West Sacramento, CA 95798-9052

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of General Services
Office of Human Resources-Reception
Office of Human Resources
707 3rd Street, Lobby
West Sacramento, CA 95605
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is required. A SOQ is a discussion of how an applicant’s education, training, experience, and skills meet the criteria in the desirable qualifications listed below. Applications without an SOQ will be rejected. The SOQ must be numbered and address each statement listed below. A resume is optional and will not replace an SOQ.

    The SOQ must be no more than three pages in length, no less than 10 pt. Arial font.

    1. Experience with case management for litigation or investigations.
    2. Experience supervising or managing members of a team.
    3. Command of MS Office Suite, Relativity, Prolaw and/or other document management systems.
    4. Experience with document preparation, redaction and organization during discovery or investigations.
    5. Experience writing and editing legal correspondence.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Experience with case management for litigation or investigations.
• Experience supervising or managing members of a team.
• Command of MS Office Suite, Relativity, Prolaw and/or other document management systems.
• Experience with document preparation, redaction and organization during discovery or investigations.
• Experience writing and editing legal correspondence
• Experience managing legal projects and supporting litigation.
• Excellent communication and organizational skills.
• Ability to work effectively in fast-paced / high-stress situations.
• Comfortable teleworking / working remotely.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:
  • Medical Benefits, including health, dental, and vision insurance
  • Paid Holidays and leave
  • Defined benefit retirement program
  • Savings Plus Program (401(k), 457)
  • Commute Program
  • Employee Wellness Program
  • Employee Assistance Program
  • Medical/Dependent Care Reimbursement Accounts

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://cppa.ca.gov
Hiring Unit Contact:
Gloria Mercado
(916) 572-2900
gloria.mercado@cppa.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Main line
(916) 376-5127
DGSEEO@dgs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Reporting Location

California Privacy Protection Agency

The headquarters for this position may be:
San Francisco – One Sansome Street, Suite 600, San Francisco, CA 94104
Los Angeles – 300 S. Spring Street, Suite 15513, Los Angeles, CA 90013
Sacramento – 2101 Arena Blvd. Sacramento, CA 95834

Please specify RPA 25020-CPPA and JC-390341 on your state application.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job