Job Posting: Deputy Director of Operations

CA State Lottery

Deputy Director of Operations
C. E. A.

$11,102.00 - $13,226.00 per Month

Final Filing Date: 12/8/2023

Job Description and Duties

Under the administration direction of the Director, the Deputy Director of Operations is a key advisor to the Director on recommending policies on issues relating to all aspects of the Lottery's procurement program, facilities management, and business services. The Deputy Director will have overall management responsibility to plan, organize, and direct the Department's Operations Division.


When choosing a state organization to work for there are a lot of options. Why choose the California State Lottery?

People are drawn to the Lottery because we:

  • Are an energetic, creative, and talented team
  • Value diversity and inclusion in the workplace
  • Empower team members to bring their knowledge, expertise, and innovation
  • Recognize individual and team contributions
  • Support the importance of work-life balance
  • Invest in the professional development of our team members
  • Are dedicated to preserving our environment by lowering our carbon footprint

This position is headquartered at the Lottery's Headquarters in Sacramento, CA and is eligible for a remote-based telework schedule with one day per week required in office presence. Employees must be able to report to their assigned headquarter office as needed. Travel expense to and from the assigned headquarters are the responsibility of the employee.


Eligibility for telework requires employee residence in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Deputy Director of Operations
    C. E. A.
    $11,102.00 - $13,226.00 B
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative and welcoming. We believe in California For All.  


    We’re looking for energetic, creative, and talented employees to join our dynamic organization!  We are a results-driven sales and marketing organization that contributes over $1 billion to public education every year.  If you are looking for an opportunity to make a difference and you are motivated to use your knowledge and experience to build a challenging and satisfying career – look no further!  The Lottery strives to create a work environment that supports the growth and development of its employees and recognizes the contribution of each individual. We also offer a variety of development opportunities for our staff, on-site security, on-site restaurant, and free parking. What are you waiting for? Apply today!

    Department Website:

    Special Requirements

    • The position(s) require(s) a Background Investigation be cleared prior to being hired.


    • Background Investigation: The California State Lottery Act provides that no person may be hired as an employee of the commission if that person has been convicted of a felony or any gambling related offense.  A background check will be required.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 12/8/2023

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    CA State Lottery
    Attn: Human Resources Division - JC#399259
    700 N. 10th Street, MS#6-5
    Sacramento, CA 95811

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    CA State Lottery
    Human Resources Division - JC#399259
    700 N. 10th Street, MS#6-5
    Sacramento, CA 95811
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Other - All candidates must complete the Experience Questionnaire. Responses to the Experience Questionaire will be used to evaluate and score the CEA examination for this position. - Experience Questionnaire
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    Minimum Qualifications

    CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
    • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Proven experience in leading and managing complex, multi-admnistrative programs in support of an entire organization such as Procurement, Business Services, Policy, Facilities Management and Mailroom Services.
    • Excellent communications skills - both verbal and written.
    • Proven ability to work effectively with internal and external stakeholders.
    • Thorough knowledge of relevant laws, regulations, and policies of federal, state, and local agencies, as well as federal and state legislation pertaining to the duties of this position.
    • Knowledge of and experience managing an annual budget. 
    • Proven experience in overseeing ongoing risk mitigation efforts including risk identification, avoidance, tranferance, control and acceptance.
    • Ability to think broadly, politically and analytically to effectively navigate and address a variety of workplace operational situations.
    • Strong leadership and management team experience demonstrating an ability to set goals, objectives, and expectations; encourage growth and initiative at all levels; use sound judgment in managing a staff within a diverse multi-disciplinary organization; coach and mentor employees to create a work environment that stimulates learning, upward mobility, encourages growth, and recognizes individual achievement to ensure peak performance and employee retention.
    • Ability to exercise good judgement, remain calm in the face of challenging situations, and conduct oneself in a manner that reflects professionalism at all times.
    • Experience leading workplace culture change including process improvements and effective change management.

    Examination Information

    The examination process will consist of the review of the Experience Questionnaire. This review will be the only basis for your final score and rank on the eligible list. Applicants who do not submit a completed Experience Questionnaire may be removed from the examination process. 

    *The Experience Questionaire is provided under the Application Instructions section, Required Application Package Documents, found above. 

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    Benefit information can be found on the CalHR website and the CalPERS website.

    Experience Questionnaire

    The Experience Questionnaire will serve as the examination tool for this position. You must complete the Experience Questionnaire fully, including experience examples relevant to each task. Applications received without the Experience Questionnaire will not be considered. Incomplete questionnaires may result in disqualification from the examination process. 

    *The Experience Questionaire is provided under the Application Instructions section, Required Application Package Documents, found above.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail