Job Posting: FEH Consultant III

California Civil Rights Department

FEH Consultant III

$6,061.00 - $7,587.00 per Month

Final Filing Date: 12/2/2023

Job Description and Duties

This posting is a RE-ADVERTISEMENT. If you previously applied for this position, you do not need to re-apply.

Under the general direction of the Staff Services Manager II (SSMII), the Fair Employment and Housing (FEH) Consultant III provides professional, quality service and accurate information to the public by accepting, investigating, and resolving complaints of employment and housing discrimination, denial of services by a public accommodation, and acts of hate violence under the Fair Employment and Housing Act, Ralph Civil Rights Act, and the Unruh Civil Rights Act. This is the nonsupervisory, technical specialist FEH Consultant level position.

To obtain list eligibility, please take the Staff Services Manager I or Special Investigator exam.

Please let us know how you heard about our position by taking this brief survey.


You will find additional information about the job in the Duty Statement.

Working Conditions

The demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of the job with or without a reasonable accommodation.


  • Requires ability to effectively handle stress of multiple demands and deadlines, and work in a noisy and fast paced environment.
  • Requires daily use of a personal computer and related software applications at a workstation.
  • Requires ability to complete tasks that require making repetitive hand movements in the performance of daily duties.
  • Requires prolonged sitting and/or standing in a workstation for 6.5 to 7 hours per day.
  • Requires punctual and regular attendance.
  • Requires occasional travel to conduct on-site investigations.

The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions associated with this job.

              Minimum Requirements

              You will find the Minimum Requirements in the Class Specification.

              Position Details

              Job Code #:
              Position #(s):
              Working Title:
              FEH Consultant III
              $6,061.00 - $7,587.00
              # of Positions:
              Work Location:
              United States
              Job Type:
              Permanent, Full Time
              Work Shift:
              8:00 am to 5:00 pm
              Work Week:
              Monday to Friday

              Department Information

              The Civil Rights Department (CRD or Department) is the civil rights enforcement agency for the State of California. CRD's mission is to protect all people in California from employment, housing and public accommodation discrimination, human trafficking, and hate violence.


              The CRD is the largest state civil rights enforcement agency in the country. It enforces the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, Ralph Civil Rights Act, and the California Trafficking Victims Protection Act. The Department has jurisdiction over both private and public entities operating within the State of California, including corporate entities, private sector companies that contract with the State of California, and all State departments and local governments. 

              The CRD receives, investigates, conciliates, and initiates individual and systemic discrimination complaints in its five offices throughout California. CRD litigates individual, class, group and systemic cases in all California jurisdictions, including state and federal courts. It leads education and outreach efforts to stakeholders and the public, and has an active regulatory and legislative program.

              Telework Opportunity
              As operationally allowed, telework is available for employees who can perform their essential functions remotely. The selected candidate will be assigned and may be required to travel to a CRD designated home office for business purposes.

              Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

              This position may be filled in our Elk Grove, Los Angeles or Riverside office.


              Department Website:

              Special Requirements

              Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

              All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

              • "To" and "From" dates (month/day/year)
              • Hours worked per week
              • Private sector job titles
              • Supervisor name and phone number
              • Job duties performed
              • State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

              We review your application to determine if you meet the minimum qualifications. Please ensure to provide detailed information on your application.


              If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here. 

              Personal Identifying Information
              Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

              To find out additional information on how to apply for a state job, please follow the link below. For example, you can locate job-specific positions or veteran preference information. If you have questions about filling out the application, please get in touch with the Human Resource Analyst. If you have questions about the position, please get in touch with the hiring manager.

              Application Instructions

              Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

              Final Filing Date: 12/2/2023

              Who May Apply

              Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

              Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
              Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

              How To Apply

              Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

              Address for Mailing Application Packages

              You may submit your application and any applicable or required documents to:

              California Civil Rights Department
              Attn: Cristina Granado
              2218 Kausen Drive
              Suite 100
              Elk Grove, CA 95758

              Address for Drop-Off Application Packages

              You may drop off your application and any applicable or required documents at:

              California Civil Rights Department
              Cristina Granado
              2218 Kausen Drive
              Suite 100
              Elk Grove, CA 95758
              08:00 AM - 05:00 PM

              Required Application Package Documents

              The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

              • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
              • Resume is optional. It may be included, but is not required.
              • Statement of Qualifications - SOQ is required, see information below.
              Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

              Desirable Qualifications

              In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

              • Ability to analyze data and draw appropriate conclusions; understand and apply complex theories, laws and regulations and apply legal standards to the evidence related to civil rights enforcement.
              • Ability to communicate effectively with co-workers and members of the public, and display excellent customer service skills.
              • Understand and apply case processing procedures.
              • Excellent organizational, caseload management/monitoring and negotiation skills.
              • Demonstrate good decision-making abilities, problem solving skills, and work with independence of action.
              • Communicate effectively both verbally and in writing; train and develop staff to the point of independent functioning. Ability to operate a computer and knowledge of Excel and Word software programs.
              • Ability to use typing skills to record interviews with people.
              • Selected candidate may be required to travel to conduct state business.
              • Ability to speak a second language (bilingual) or American Sign Language preferred.


              For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources’ website at:

              Contact Information

              The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

              Department Website:
              Human Resources Contact:
              Cristina Granado
              (916) 957-0340
              Hiring Unit Contact:
              Esmeralda Yager
              (916) 708-7377

              Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

              EEO Contact:
              EEO OFFICER
              (213) 723-6024
              California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

              Statement of Qualifications

              Statement of Qualifications (SOQ)
              FEH Consultant III (Specialist)

              A Statement of Qualifications (SOQ) is required and must be submitted with your application. The SOQ is a narrative discussion of how the candidate’s education, training, experience, and skills meet the desirable qualifications and demonstrate the candidate’s ability to perform the job duties listed in this bulletin.

              Instructions: SOQ must be typed in 12-point Arial font and is limited to no more than two (2) pages. Candidate’s name must be listed at the top of each page and each statement must be numbered and answered in the order listed. 

              1. Describe your experience analyzing complex issues, while having to apply appropriate interpretation and application of various laws, rules, and regulations.

              2. Describe a situation when you took initiative and went above and beyond your expected job duties.

              3. Based on your work experience, describe a situation when you were able to resolve a difference or conflict between two parties through negotiation and compromise.      

              Equal Opportunity Employer

              The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

              It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

              Application Methods:
              Electronic (Using your CalCareer Account)
              By Mail