Job Posting: Regulatory Examiner

Department of Financial Protection and Innovation

Regulatory Examiner

$4,295.00 - $8,367.00 per Month

Final Filing Date: 12/4/2023

Job Description and Duties

The Department of Financial Protection and Innovation (DFPI) is recruiting for one permanent/full-time Financial Institutions Examiner (FIE) position within the Division of Consumer Financial Protection’s Debt Collection Program.

Financial Institutions Examiners in the Debt Collection Program are responsible for processing registration applications and conducting examinations of companies offering or providing financial products and services subject to the Debt Collection Licensing Act (DCLA) and California Consumer Financial Protection Law (CCFPL).  

The incumbent will progress through the ranges of the FIE class, and the work will increase in complexity as more experience is gained. An incumbent in Range A will receive on-the-job training to perform duties, an incumbent in Range B will perform the same tasks with work of average complexity, and an incumbent in Range C will perform all the same tasks at the journey level. 

This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.

Please refer to the attached duty statement for complete details and in order to properly respond to the required Statement of Qualifications and Supplemental Application.

You will find additional information about the job in the Duty Statement.

Working Conditions

This is a Statewide recruitment with the position to be located in either the Sacramento, Los Angeles, San Francisco, or San Diego office. The position is eligible for telework. Telework is subject to the DFPI's Telework Policy and in accordance with Government Code Sections 14200-14203 for employees residing in California.

Sacramento Location: The Sacramento office is located in north Natomas. FREE PARKING is available, is easily accessible from Interstates 5 and 80, and is also close to various dining and shopping choices in the Natomas area.

San Francisco Location: The San Francisco office is located in the heart of the financial district within walking distance to BART and restaurants.

Los Angeles Location: The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, and multiple parking options.

San Diego Location: The San Diego office is located in the heart of the Mission Valley, within walking distance to many shops and restaurants.

The duties of this position require the incumbent to travel within and outside California to visit any credit union licensee location, division, or branch office or conduct examinations of the largest and most complex operations of a licensee.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Regulatory Examiner
$4,295.00 - $8,367.00

A $4295.00 - 
B $5,543.00 - $6,943.00
C $6,684.00 - $8,367.00

CalHR has authorized the DFPI to pay candidates hired in at the Financial Institutions Examiner level (Range A) a hire above minimum (HAM) rate of $5,283.

# of Positions:
Work Location:
United States
Job Type:
Permanent, Full Time

Department Information

The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.
Department Website:

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
The position requires incumbents pass a Background Investigation prior to being hired. The Background Investigation may include Criminal Background, Fingerprinting, and a review of any governmental records. In addition, other available sources of background information may be reviewed prior to appointment.

Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DFPI’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

This position is subject to Title 10, § 250.30 of the California Code of Regulations, the Department of Financial Protection and Innovation’s Conflict of Interest Regulations, the incumbent is required to submit a Statements of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st and within 30 days of leaving office.


  • You are encouraged to apply electronically through your CalCareers account.
  • If applying with a hard copy application, please reference “JC-403110/RPA#CFP 24-122” in the Job Title section of your State application in order to be considered for this vacancy.
  • Hard copy applications not received or postmarked by 5:00 p.m. on the final filing date will not be accepted.
  • Emailed and faxed applications will not be accepted.
  • Transcripts showing completion of the required education is required.
  • Do not provide any personal identifying information on the documents (social security number, date of birth, etc.) you submit with your application. Additionally, do not complete or submit the Equal Employment Opportunity (EEO), page 10 of the Std. 678 with your application page. The EEO page is for examination use only. 
  • Do not provide any Limited Examination Appointment Program (LEAP) information with your application package.
Applicants will need to take and pass the online Financial Institutions Examiner (FIE) exam/assessment to be eligible to apply for vacant positions. Please see the link to the FIE Exam (

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/4/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Financial Protection and Innovation
Attn: Heather Sakrani
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Financial Protection and Innovation
Attn: Heather Sakrani
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Degree and/or School Transcripts
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is required for this job vacancy. See the “Statement of Qualifications Instructions” below for specific instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this SOQ requirement.
  • Supplemental Application - A Supplemental Application is required to be considered for this position. See the “Supplemental Application Instructions” below for specific instructions regarding your response. Applications packages received without a response may not be considered. Resumes, cover letters, and/or other documents do not take the place of this requirement.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Knowledge and awareness of the Debt Collection Licensing Act (DCLA) and California Consumer Financial Protection Law (CCFPL).
  • Ability to identify, analyze, evaluate situations or issues related to licensing/examination for solutions.
  • Experience with planning, processing, organizing licensing and/or examination activities.
  • Good working knowledge and experience with data mining, analytics, and general information technology.
  • Excellent attendance, punctuality, and dependability, with a strong work ethic.
  • Great team building skills, leadership abilities, and effective communication skills.
  • Flexibility and willingness to adapt to changing workloads and priorities.


State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees’ wages, hours and conditions of employment. Other possible benefits include:

• Alternate Work Schedules
• Telework
• Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
Heather Sakrani
(916) 883-8066

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Angelina Endsley
(916) 576-4938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Arial 12-point font, 1" margins, and must have the applicant's first and last name, the JC #, and “Statement of Qualifications” in the upper left corner.

Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ. Please respond to the following:
  • Describe your experience performing research and analysis and providing recommendations based on your findings. Include at least one specific example.
  • Describe your experience working in a team environment. Describe the role you played and how you contributed to the team. Please provide concrete examples.
  • From your current and previous work experience (or college if no work experience) were you required to prepare any written reports as part of your assignments? If yes, describe the reports you’ve prepared, the frequency, and your audience.

Supplemental Application Instructions

The Supplemental Application should list the Supplemental Questions listed below. Please respond to the following:

Q1. What spreadsheet software are you comfortable using?

a) Microsoft Excel b) Google Workspace c) Apple Numbers d) Zoho Sheet e) LibreOffice

Q2. Which spreadsheet functionality are you comfortable using?

a) Data Input b) Data filtering c) Creating formulas d) Creating charts e) Creating Pivot tables f) Exporting Data

Q3. Which of the following Microsoft Suite products are you comfortable using?

a) Excel b) Word c) Power Point d) Outlook e) OneDrive f) OneNote

Q4. Do you have experience with any of the following? Please indicate "Yes" or "No" to each of the following:

a) Speaking one on one with instructors or supervisor in a work or school environment
b) Speaking in front of 5 or more classmates or co-workers 
c) Speaking in front of stakeholders or executive managers
d) Preparing Power Points, charts, graphs or other visual aids for presentation 
e) Professional conversation with individuals outside of your organization 
f) Professional emails with individuals outside of your organization

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail