Job Posting: Deputy Director and Chief Information Officer (CEA C)

Department of Health Care Services

Deputy Director and Chief Information Officer (CEA C)
C. E. A.

$11,102.00 - $15,182.00 per Month

Final Filing Date: 12/8/2023

Job Description and Duties

This position is eligible for telework. Telework is subject to the DHCS Telework Program guidelines. Please refer to the “Working Conditions” section below for more information.

The Department of Health Care Services (DHCS) is recruiting a Deputy Director for Enterprise Technology Services and Chief Information Officer (CIO) to lead and manage Department-wide IT services. The Deputy Director/CIO will manage all IT services, information security, enterprise projects, and strategic innovation efforts. These efforts will provide effective, efficient, modern systems and services, as they relate to IT hardware, software, applications, and devices to fulfill the Department’s purpose to provide equitable access to quality health care leading to a healthy California for all.  

The Deputy Director/CIO ensures adequate IT support is available to all departmental programs and has full responsibility for a large, multi-disciplinary team comprised of approximately 780 individuals, including 430 employees and 250 contractors.

Additionally, the Deputy Director/CIO ensures that all IT practices, policies, and procedures comply with governmental policies and industry best practices and serves as the principal advisor to the DHCS Directorate and Executive Staff on IT, Information Security, and Enterprise Project Management related matters.

If you want to become an integral part of fulfilling the DHCS purpose and supporting millions of Californians, apply today by submitting the Required Application Package Documents in the instructions outlined below!

This position is a member of DHCS Senior Staff and Executive Staff and is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700).

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is eligible for telework and will be required to report to the office as needed/required. The reporting location for this position is the DHCS headquarters located in Sacramento, California at 1501 Capitol Avenue, near the State Capitol. As a member of the DHCS Executive Staff team, the Deputy Director/CIO is expected to have a regular presence in Sacramento, California.

Teleworking is limited to residents of California, and proof of residency may be required.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Deputy Director and Chief Information Officer (CEA C)
    C. E. A.
    $11,102.00 - $15,182.00 C
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    The Department of Health Care Services administers California’s health care safety net, helping millions of low-income and disabled Californians each and every day.

    The DHCS purpose is to provide equitable access to quality health care leading to a healthy California for all.

    DHCS is a dynamic Department with ambitious goals and talented employees. We work hard every day to fulfill our vital responsibility to support the delivery of health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment to employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 12/8/2023

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Health Care Services
    Attn: Tara Jackson
    MS 1300
    P.O. Box 997411
    Sacramento, CA 95899-7411

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Health Care Services
    Tara Jackson
    1501 Capitol Avenue, Suite 71.1501
    Sacramento, CA 95814
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is optional. It may be included, but is not required.
    • Supplemental Application - Responses to the five supplemental questions
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    (1) Knowledge of the organization and functions of California State Government, including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; personnel management techniques; the Department’s Equal Employment Opportunity Program (EEO) objectives; and a manager’s role in the EEO.

    (2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and effectively contribute to the department’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Strong leadership, interpersonal, and problem-solving skills.
    • Knowledge of developing technology strategies and IT product delivery to support organizational strategic priorities.
    • Knowledge of large-scale IT operations that span on-premises data centers, remote data centers, and cloud environments.
    • Knowledge of application development methodologies necessary to implement and manage critical State health systems, including knowledge of iterative approaches, product management, human centered design, DevOps, and other modern IT product delivery capabilities.
    • Knowledge and experience with customer relationship management and delivering upon customer strategic priorities.
    • Knowledge of federal and state IT policies, standards, and procedures.
    • Demonstrated ability to lead a large, diverse workforce in support of a highly complex organization.
    • Knowledge of policies and operational activities that ensure the successful delivery of project goals and objectives.
    • Knowledge and experience in project management, particularly with agile development and digital service teams.
    • Expert capabilities in managing large, complex contracts and vendor relationships in support of organizational priorities.
    • Demonstrated ability to monitor progress, scope, quality, and costs of systems in development and maintenance.
    • Demonstrated ability to review the workload of multiple teams to assign priorities and resources to meet changing requirements.
    • Demonstrated ability to participate in organizational budgetary process and work with outside agencies to ensure resources are allocated to meet program needs.

    Examination Information

    The examination process will consist of a Supplemental Application. Applicants are required to respond to the following five supplemental items. These supplemental items are designed to identify job achievement in specific areas that demonstrate the ability to successfully perform at the CEA C level. Responses to the supplemental items will be assessed based on pre-determined job-related rating criteria. In appraising the relative qualifications of candidates, consideration will be given to the extent and type of pertinent experience and education over and above that which is required under the minimum qualifications.

    Each applicant for this examination must complete and submit his/her responses to all five supplemental items that follow. Supplemental responses and application must be postmarked, personally delivered, or received via interoffice mail by the final filing date.  APPLICATIONS RECEIVED WITHOUT RESPONSES TO THE SUPPLEMENTAL ITEMS WILL BE REJECTED.

    When responding to the supplemental items, applicants must follow these guidelines:

    • Responses must be typewritten on 8 1/2" x 11" paper, using no smaller than a 12-point font.
    • Responses to the five supplemental application items must be limited to a total of four pages, single-sided. Therefore, the supplemental application document must not exceed a total of four pages.
    • Identify each page with his/her full name.
    • Responses are to be complete, specific, clear, and concise.
    • Answer each numbered item separately, indicating the corresponding item number for each response.
    1. Describe your leadership ability and experience, including techniques of organizing and motivating groups and/or employees, and your ability to deal effectively with a variety of individuals, organizations, and state, federal, and local agencies.
    2. Describe your experience managing enterprise technology services, developing strategies, and modernizing complex business applications, in support of organizational priorities.
    3. Describe your knowledge of, and experience with, the California legislative and budgetary processes, state and federal control agencies, and other governmental entities that are necessary for effective program implementation.
    4. Describe your ability to communicate with, partner with, and advise business owners on information technology services, particularly as it relates to complex and technical matters.
    5. Diversity, equity, and inclusion are a priority, and the Department is actively working to improve the equity of health outcomes for our members and professional opportunities for employees. Provide examples of policies and programs you implemented to promote belonging for all employees and addressed inequities in the workplace or in programs.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    Benefit information may be obtained by visitingCalifornia State Civil Service Employee Benefits Summary - CalHR

    Contact Information

    The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

    Human Resources Contact:
    Tara Jackson
    (916) 345-7233
    Hiring Unit Contact:
    Kristin Davis
    (916) 345-7260

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 440-7370
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail