Job Posting: Loan Support Clerk - Bilingual

CA Housing Finance Agency

JC-428190
-
Loan Support Clerk - Bilingual
OFFICE TECHNICIAN (TYPING)

$3,609.00 - $4,518.00 per Month

Final Filing Date: 5/3/2024

Job Description and Duties

THIS IS A BILINGUAL - SPANISH POSITION; APPLICANTS MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.

Under direction of the Staff Services Manager I, the Office Technician performs a variety of clerical duties related to the servicing of CalHFA subordinate loans to support the operations of the Single Family Loan Administration Unit, including Keep Your Home California. Spoken and written fluency in Spanish is required.

You will find additional information about the job in the Duty Statement.

Working Conditions

Hybrid telework schedules are available. The amount of telework is at CalHFA’s discretion and is based on operational needs. IN-PERSON ATTENDANCE WILL BE REQUIRED WEEKLY.

CalHFA is a high-rise building conveniently located in downtown Sacramento with access public transportation (light rail and bus) and freeways(I-5, 99, and Business 80). It is a block from Downtown Commons (DOCO), the Golden 1 Center, and many restaurants. CalHFA employees also have access to the gym located in the building.

Please let us know how you learned about this career opportunity by taking a brief survey: https://www.surveymonkey.com/r/35W9XBY

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-428190
Position #(s):
693-803-1139-XXX
Working Title:
Loan Support Clerk - Bilingual
Classification:
OFFICE TECHNICIAN (TYPING)
$3,609.00 - $4,518.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Headquarters

Department Information

California Housing Finance Agency
SINGLE FAMILY DIVISION
The California Housing Finance Agency’s (CalHFA) Single Family Division works to help low to moderate income homebuyers purchase homes in California via the financing of first mortgages and down payment assistance.

OUR VISION
All Californians living in homes they can afford.

OUR MISSION
Investing in diverse communities with financing programs that help more Californians have a place to call home.

For more than 45 years, the California Housing Finance Agency (CalHFA) has supported the needs of renters and homebuyers by providing financing and programs so more low to moderate income Californians have a place to call home. Established in 1975, CalHFA was chartered as the state's affordable housing lender. The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers and more, while its Single Family Division provides first mortgage loans and down payment assistance to first-time homebuyers. CalHFA is a completely self-supporting state agency, and its bonds are repaid by revenues generated through mortgage loans, not taxpayer dollars.

CalHFA has again been certified as a Great Place To Work for 2023. Join CalHFA and help us to advance and continue our mission of investing in diverse communities with financing programs that help more Californians to have a place to call home.
Department Website: https://www.calhfa.ca.gov

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
  • The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
In order to be considered for this job vacancy, you must satisfy one of the following requirements:

BE LIST ELIGIBLE:
Successfully complete the competitive State civil service exam for the Office Technician (Typing) classification.

OR

BE TRANSFER ELIGIBLE:
Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250)

OR

BE REINSTATEMENT ELIGIBLE:
Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/3/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

CA Housing Finance Agency
Attn: CA Housing Finance Agency
500 Capitol Mall, Suite 1400
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

CA Housing Finance Agency
Lindsey Leon
500 Capitol Mall, Suite 1400
Sacramento, CA 95814
08:00 AM - 04:45 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Other - A Typing Certificate is required and must be included.
  • Statement of Qualifications -
    All applicants are required to submit a Statement of Qualifications (SOQ) answering the specific question below to be considered.

    Failure to include the appropriate SOQ will disqualify an applicant from consideration. Resumes, cover letters, and general SOQs that do not answer the question will not be accepted in place of the required response.

    The SOQ must:
    - Be in 12-point font
    - Be no more than one (1) page in length
    - inlcude the question above your response

    Please provide a detailed and relevant response to the question below:

    Describe the skills, experience, and/or attributes you have that make a good candidate for this position. 

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Basic experience preparing documents
- Basic experience compling and organizing information
- Time-management skills

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.calhfa.ca.gov
Human Resources Contact:
Lindsey Leon
(916) 326-8018
lleon@calhfa.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Jennifer LeBoeuf
(916) 326-8075
jleboeuf@calhfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off