Job Posting: Manager, JOC Administrative and Employee Support Section

Department of Water Resources

JC-492758
-
Manager, JOC Administrative and Employee Support Section
STAFF SERVICES MANAGER I

$7,172.00 - $8,910.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/27/2025

Job Description and Duties

State Water Project Aerial Tour 2021 - https://www.youtube.com/watch?v=7A1jHyfqp8E

 

This position is physically located at the Joint Operations Center in Sacramento, CA.

 

Join a team of highly motivated professionals that are doing exciting work! We hope you’ll check out the Duties and Desirable Qualifications below and apply for this great career opportunity to join our State Water Project team and help deliver water to millions of Californians as well as contribute to protecting our environment and species conservation efforts.

 

At DWR you will have the support of knowledgeable and helpful colleagues, robust training programs, and professional organizational memberships for your professional growth.  Our large organization provides an opportunity for a long and promising career full of growth and opportunity. 

 

Under general direction of the Manager, Headquarters (HQ) Administrative Services Branch (ASB), and as a working-level supervisor, the incumbent manages the Division of Operations and Maintenance (O&M) JOC Administrative & Employee Support Section and is responsible for planning, organizing, and managing  a variety of staff services functions to Headquarters and centralized operations including safety and security, training, human resources, requisitions, and space management. The scope of responsibility services 180 employees, develops and provides oversight to personnel administration and to a support budget that fluctuates between $30 and $70 million per year.

 

This position requires that the incumbent work cooperatively with others; effectively supervise and coordinate the work of a variety of professional and support staff; maintain regular, consistent, and predictable attendance; communicate effectively both orally and in writing; maintain confidentiality and exercise sound judgment. Consult with and advise management and staff on a wide variety of subject matter, develop and evaluate alternatives, maintain and apply knowledge of departmental and State policies and procedures, operate a personal computer, and utilize the SAP database.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-492758
Position #(s):
842-011-4800-502
Working Title:
Manager, JOC Administrative and Employee Support Section
Classification:
STAFF SERVICES MANAGER I
$7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Division of Operations and Maintenance, Assistant Division Manager – Administration and Fleet Management Branch, Headquarters Administrative Services Branch, Joint Operations Center Administrative and Employee Support Section, Sacramento


Department of Water Resources (DWR) was established in 1956 by the California State Legislature.  We manage California’s water resources, systems, and infrastructure, including the State Water Project, in a responsible sustainable way.

At DWR, we are embedding climate change response into every project we undertake. We have set standards to help evaluate how each project incorporates climate resilience principles and ensure consistency across the Department.  Our mission is to sustainably manage the water resources of California, in cooperation with other agencies, to benefit the state’s people and protect, restore, and enhance the natural and human environments.

DWR also strives to create a trusting and welcoming workplace where employees embrace diverse viewpoints and treat each other with civility and respect.  An important component of DWR’s equal employment opportunity program centers around justice, equity, diversity, and inclusion.

Department Website: https://water.ca.gov

Free virtual career consultation services including one-on-one DWR career consultations, application/resume review, tips for applying, and mock interviews, provided by DWR’s Recruitment and Workforce Planning section can now be scheduled via https://water.ca.gov/About/Careers.

Special Requirements

Employee is required to successfully complete all safety training related to the functions of the job. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Extensive travel throughout the State may be required. 

 

Under the provisions of the North American Electric Reliability Corporation Critical Infrastructure Protection Standard CIP-004 as part of the Energy Policy of 2005, this position has authorized cyber access to or unescorted physical access around critical cyber assets and is subject to a satisfactory background check prior to appointment and every seven years thereafter.

 

The Department of Water Resources is committed to its mission and employees, and we are grounded in our commitment to public safety. Regular, consistent, and predictable attendance is essential to the successful performance in this position.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/27/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Water Resources
Submit in Person
Attn: Certification Desk
715 P Street, 7th floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Water Resources
Submit in Person
Certification Desk
715 P Street, 7th floor
Sacramento, CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - See Supplemental Questionnaire information under Special Instructions below.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

It is desirable for the incumbent to have knowledge and experience in human resources (HR) functions, supervision (including out of class or acting assignments), budget functions, fiscal functions, performance management, administrative support functions, preparing/facilitating meetings, and preparing, tracking, and analyzing reports. Has knowledge of State of California policies, procedures, and regulations related to HR, budgets, and/or Memorandum of Understanding (MOUs). Is detailed oriented, has organizational skills, and SAP or related experience.

Benefits

Click here to read about the outstanding benefits offered to eligible employees.

 

We have PLENTY of FREE parking. This position is located at the Joint Operations Center in the Arden Arcade area.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Victoria Williams
(916) 902-6173
victoria.Williams@water.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 653-6952
civilrights@water.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

To be considered, submit a completed State application (STD. 678), Supplemental Questionnaire, and Resume. Please reference SAP Position #50000563 and Job Control #492758 in the “examination(s) or job title(s) for which you are applying” section of your application.

 

Supplemental Questionnaire:

This is designed to elicit information regarding each applicant’s abilities, knowledge, and experience in relation to the advertised position. This should be a separate typed document titled “Supplemental Questionnaire”. Your response to all questions must not exceed one page per question (Arial12-point font, single-space). Respond to each question separately. If there is a question regarding experience that you do not have, include examples of similar experiences or coursework that would demonstrate your ability or potential to perform the specific function and for each answer.

 

  1. Describe a time when you had to lead a team through a major change that was met with resistance. How did you manage the transition and motivate the team?

 

  1. Describe your experience training or mentoring employees in a fast-paced environment. What methods did you use to develop their skills and ensure successful performance?

 

The following basis of eligibility will be considered:  List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus.

 

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

 

Click here to complete DWR’s Recruitment Survey. This survey is for research purpose only and will not affect the application status.

Examination/Assessment

For more information about the State hiring process, click here. To learn more about how to get a State job, click here.

 

List eligibility can be established by taking and passing the examination/assessment.

 

Click the examination(s)/assessment(s) information link: STAFF SERVICES MANAGER I

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job