Job Posting: Outreach Analyst

Department of Justice

JC-496861
-
Outreach Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 12/12/2025

Job Description and Duties

Under the supervision of the Staff Services Manager (SSM) I, Administrative Branch, the Associate Governmental Program Analyst (AGPA) (Outreach Analyst) is the initial, primary contact for DMFEA’s Outreach efforts. The AGPA prepares, updates, and distributes training materials that are used by long-term care facilities, criminal justice agencies, and governmental and non-governmental organizations to inform, educate, and promote referrals. The AGPA facilitates outreach efforts to governmental and non-governmental organizations to improve compliance with mandatory reporting of elder abuse. The incumbent plans, organizes, and performs highly complex analyses, and internal audits and studies on a wide range of outreach activities in preparation for the annual Federal recertification questionnaire and the Federal grant application.  The incumbent will analyze, understand, and apply parameters set forth by 77 FR 32645, for the Office of the Inspector General’s (OIG) Performance Standards and relevant national public policies, including OIG policy transmittals.

 

This position requires frequent travel locally and throughout the state. Therefore, possession of a valid California Driver's License (CDL) is required.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position primarily works a standard Monday-Friday workweek, totaling 40 hours per week. Occasional Saturday work will be required to support outreach events or program activities. When a Saturday is worked, an alternate day off of Monday will be provided within the same workweek in accordance with state personnel policies. 

Telework is available but is contingent on DMFEA's operational needs. Telework requires California residency.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-496861
Position #(s):
423-667-5393-901
Working Title:
Outreach Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
STAFF SERVICES ANALYST
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
# of Positions:
1
Work Location:
Fresno County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday-Friday

Department Information

  • This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Administration Section, in the Fresno Regional Office. This position may be filled in either West Covina (JC-496784) or Fresno (JC-496861). Applications are welcome for both locations. Separate STD 678 State Applications are required if applying for both locations.

  • Individuals who are new to State service or looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Associate Governmental Program Analyst Examination and obtain list eligibility, please click HERE. Additional exams and information can be found at: https://oag.ca.gov/careers/exams.


  • For more information about the department, please visit the Attorney General's website at www.oag.ca.gov.
  • For questions regarding this job posting, please reach out to DMFEA_Personnel@doj.ca.gov. 

  • Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

  • Per CCR 249.3, this job control may be used to fill subsequent vacancies.  

  • A fingerprint check is required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/12/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
DMFEA Personnel
Attn: Samantha Campbell JC-496861
2329 Gateway Oaks Drive
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
DMFEA Personnel
Samantha Campbell JC-496861
2329 Gateway Oaks Drive
Sacramento, CA 95833
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. The SOQ prompt is listed below. Please note that resumes, letters, transcripts, degrees, your state application, cover letters, and other materials will not take the place of the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Ability to develop and maintain effective working relationships with client agencies located throughout the state.
  • Ability to independently perform field liaison work to determine audit compliance within various agency types.
  • Ability to facilitate training and working sessions using multiple delivery methods, including webinars, conference calls, and recorded media. 
  • Excellent organizational skills to ensure audit findings are issued in a timely manner.
  • Diplomacy in working with agencies to address compliance issues and work towards a resolution. 
  • Familiarity with Microsoft Excel, Word, Outlook, and PowerPoint software, as well as different types of case management systems/programs.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Samantha Campbell
(916) 336-0890
DMFEA_personnel@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information on Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail.  Using one of these options will provide proof of delivery prior to the final filing date.


Statement of Qualifications

Applicants must also submit a "Statement of Qualifications" for this position. Applicable experiences from a volunteer, academic, or professional position may be used to describe your experience. The Statement of Qualifications must be limited to size 12 Arial font, 3 pages, and address the candidate's experience in the following areas:

 

  1. Please describe your experience and strategies in facilitating outreach efforts. Include in your response any planning, engagement strategies, and development efforts.


  1. Please describe your experience in providing training to a large group of people. In your response, describe the process development and material you prepared to implement the training.

  1. Please describe your communication style when interacting with various people. What skills or techniques do you use?

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job