In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Strong communication skills, ability to interact with staff at various levels and divisions, work well under pressure, independently, and as part of a team, and to meet short deadlines. Ability to proficiently type, edit, compose emails, store, retrieve, print, process, and electronically send correspondence using various department supported software such as Word, Microsoft Outlook, Adobe Acrobat, ProLaw, Relativity, Excel, and other desktop technology tools and communication devices.
The successful candidate will need to maintain a professional and organized work area in compliance with state and departmental rules and regulations and office policies and practices. The successful candidate will be required to maintain confidentiality regarding the nature of the documents being handled, and utilize the highest degree of independent decision-making, sound judgment, diplomacy, tact and professional communication skills. The successful candidate will also answer incoming phone calls, provide information on State government agency services and programs, direct callers to appropriate staff, take detailed and accurate messages, and take other appropriate action as necessary.
The position involves independence of action, initiative, ability to prioritize work, knowledge of department policies and a thorough knowledge of complex office/administrative practices, along with the ability to communicate effectively and tactfully, follow oral and written direction, and exercise good judgment. The successful candidate must effectively and efficiently carry out assigned tasks independently or with minimal supervision, work well under pressure and meet deadlines. Strong communication skills, excellent organizational skills, the ability to work in a team environment, excellent work habits, dependability and flexibility are critical. The successful candidate must demonstrate telephone ethics, tact, diplomacy, discretion with confidential and sensitive situations, and maintain good attendance.
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
