Job Posting: IT Business Analyst

Department of Water Resources

JC-520915
-
IT Business Analyst
INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $8,740.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/26/2026

Job Description and Duties

The Department of Water Resources is a highly visible and important organization with responsibilities that require our IT solutions to continuously improve the Departmental services we provide and increase access to current, accurate, and transparent information.

 

As part of a talented, high-performing, and diverse team, this Systems and Data Analyst position will support enterprise application and commercial software solution efforts that use both on-premises and cloud-based platforms and services.  The position performs business analysis and technical system analysis work that helps the Department plan, implement, test, release, troubleshoot, and maintain enterprise solutions.

 

The incumbent will participate in the System Development Lifecycle (SDLC) by gathering and documenting business needs; participating in or leading stakeholder information-gathering sessions; developing "As-Is" and "To-Be" process diagrams; analyzing business statements to compile valid requirements; and evaluating solution options, urgency, risk, and implementation considerations.  The role also develops user-interface prototypes, digital workflow mappings, manual and automated test plans, manual and automated test scripts including end-to-end test scenarios, deployment plans, migration plans, user readiness manuals, and functional and technical documentation.

 

The position supports solution design, configuration, testing, and implementation in accordance with DWR software and platform standards.  Duties also include Level II support activities for business applications, troubleshooting and resolving customer issues and service requests, collaborating with technical teams and business owners, and supporting the use of commercial-based software products through out-of-the-box configuration and knowledge transfer.  At the higher level, the role may also take on greater independent ownership for project planning, work tracking, cross-team coordination, and serving as a technical liaison with program areas and technical specialists.

 

This team works closely with infrastructure teams, technical operations staff, business units, and outside business partners to support, administer, and improve enterprise solutions.  The Division of Technology Services values its employees, fosters a rich and innovative culture, embraces a diverse workforce, and accommodates flexible work schedules.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-520915
Position #(s):
840-530-1401-XXX
Working Title:
IT Business Analyst
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

Division of Technology Services, Enterprise Solution Services Section, Sacramento

Department of Water Resources (DWR) was established in 1956 by the California State Legislature.  We manage California’s water resources, systems, and infrastructure, including the State Water Project, in a responsible sustainable way.

At DWR, we are embedding climate change response into every project we undertake. We have set standards to help evaluate how each project incorporates climate resilience principles and ensure consistency across the Department.  Our mission is to sustainably manage the water resources of California, in cooperation with other agencies, to benefit the state’s people and protect, restore, and enhance the natural and human environments.

DWR also strives to create a trusting and welcoming workplace where employees embrace diverse viewpoints and treat each other with civility and respect.  An important component of DWR’s equal employment opportunity program centers around justice, diversity, equity, and inclusion.

Department Website: https://water.ca.gov.

Free virtual career consultation services including one-on-one DWR career consultations, application/resume review, tips for applying, and mock interviews, provided by DWR’s Recruitment and Workforce Planning section can now be scheduled via https://water.ca.gov/About/Careers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/26/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Water Resources
Mailing Address
Attn: Division of Human Resources
P.O. Box 1079
Sacramento, CA 95812

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Water Resources
Submit in Person
Certification Desk
715 P Street, 7th floor
Sacramento, CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - See Special Instructions for additional details.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate will possess:

 

1. Knowledge of information technology concepts, practices, methods, and principles, and experience working through the System Development Lifecycle (SDLC)

2. Experience with business analysis, business process analysis, and system analysis methodologies

3. Experience gathering and validating business requirements and creating artifacts such as "As-Is" and "To-Be" process diagrams, workflow maps, wireframes, and functional or technical documentation

4. Experience with solution design, configuration, testing, implementation, release support, and maintenance for enterprise applications or commercial software products

5. Ability to write and execute manual and automated test plans and test scripts, including end-to-end scenarios, using appropriate testing tools

6. Ability to troubleshoot business application issues, analyze risk and urgency, and collaborate with technical staff and stakeholders to resolve problems

7. Strong organization, analytical, critical thinking, and communication skills

8. A passion for process improvement, problem solving, teamwork, and customer service

Benefits

Click here to read about the outstanding benefits offered to eligible employees.

 

Personal Leave Program 2025: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit.  The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
DTS_HR
(916) 804-1017
DTS_HR@water.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 653-6952
civilrights@water.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

To be considered, submit a completed State application (STD. 678), Resume, and a Statement of Qualifications (SOQ).  Please reference SAP Position #50000547 and Job Control #520915 in the “examination(s) or job title(s) for which you are applying” section of your application.

 

SOQ: Describe at least two examples of your business analysis and/or systems analysis experience supporting enterprise applications or commercial software solutions.  For each example, include a description of the effort, your role, the stakeholders involved, how you gathered and validated requirements, the artifacts you produced, the platforms or tools used, and the dates/duration of the project.

 

If possible, highlight experience with stakeholder sessions, "As-Is" and "To-Be" process diagrams, workflow mapping, solution configuration, manual or automated end-to-end testing, troubleshooting or Level II support, project planning/tracking, and commercial or enterprise software platforms.

 

The SOQ serves as documentation of your ability to communicate clearly and concisely in writing.  It should be typed in Arial 12-point font and no more than two pages in length.

 

The following basis of eligibility will be considered: List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus.

 

The hiring unit will receive only the documents specified in the Required Application Package Documents section.  Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

 

Click here to complete DWR’s Recruitment Survey.  This survey is for research purpose only and will not affect the application status.

Examination/Assessment

For more information about the State hiring process, click here.  To learn more about how to get a State job, click here.

 

List eligibility can be established by taking and passing the examination/assessment.

 

Click the examination(s)/assessment(s) information link: 

INFORMATION TECHNOLOGY ASSOCIATE

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job