Job Posting: Marketing & Communications Analyst (MarComs Analyst)

Department of Industrial Relations

JC-521270
-
Marketing & Communications Analyst (MarComs Analyst)
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/25/2026

Job Description and Duties

Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is made up of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.

More about the Labor Commissioner's Office here:https://www.dir.ca.gov/dlse/

Under the direction of the Assistant Deputy Chief of Policy, Enforcement and Training, the Analyst II (“Marketing & Communications Analyst” or “MarComs Analyst”) monitors and consults with department subject experts to coordinate the department’s marketing requests, and to expand the department’s engagement in order to fulfill the department’s mission to educate employers, workers and community-based organizations. The Marketing & Communications Analyst performs the critical analysis of the Department of Industrial Relations' external content (online, audio, video, social messaging and printed materials) to ensure they are aligned with the Department’s vision, goals and objectives. The Marketing & Communications Analyst is essential in aligning the Division’s outreach and education efforts within the Department’s broader vision, goals and objectives.

***If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your diploma, certificate of completion or transcripts with your application package. See education requirements, here: https://www.calhr.ca.gov/state-hr-professionals/Pages/5393.aspx

***Please ensure that your application is complete with specific AND detailed job descriptions and tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Analyst II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: 
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4815

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

The recruitment is being conducted to fill 2 vacancies, which may be filled at any of the following locations listed below:

Los Angeles JC-521270
Riverside JC-521272
San Bernardino JC-521276

This Los Angeles County position may be located at:
320 W. Fourth Street, Suite 450, Los Angeles, CA 90013,
6150 Van Nuys Blvd., Room 206, Van Nuys, CA 91401,
1500 Hughes Way, Suite C-202, Long Beach, CA 90810, or
500 Hughes Way, Suite C-202, Long Beach, CA 90810

Duties are primarily performed in a climate-controlled office setting possibly in a high-rise building; cubicle or shared work space under artificial light, utilizing computer screens and other office equipment; may drive a state vehicle for field work, trainings and other related work. While in the field, exposure to dirt, odors, noise, fumes, uneven surfaces, stairs, high-rise buildings, extreme weather conditions, and fast moving equipment may occur. The incumbent is required to work extensively on the computer as necessary for email communication, research, and other purposes.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-521270
Position #(s):
400-000-5393-XXX
Working Title:
Marketing & Communications Analyst (MarComs Analyst)
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.

• Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Department Website: https://www.dir.ca.gov/

Special Requirements

  • The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
Fluency in Spanish and English in reading, writing, communicating, and editing. The incumbent will be required to be certified by the American Translators Association(ATA) or a documented equivalent or have a Bachelor’s degree in Translation and Interpretation from an ATA-approved school.

Statewide travel required within the state (25-50%). This position also requires responsiveness to the public, media and attendance of public meetings outside of normal business hours.

Statement of Qualifications:
Applications received without an SOQ will not be considered. Resumes and cover letters will not be accepted in place of an SOQ.

Candidates will also be required to take and pass a Professional Bilingual Proficiency Exam and fluency in Spanish and English in reading, writing, communicating, and editing. The incumbent will be required to be certified by the American Translators Association(ATA) or a documented equivalent or have a Bachelor’s degree in Translation and Interpretation from an ATA-approved school.

Instructions: No more than one page, double spaced. Add your name and job control number in top right corner. Number and specifically address each question, in the order they appear in this vacancy announcement. Do not include an introductory statement.

This position will focus heavily on public-sector outreach, content development, analysis, and managing communications for non-English speaking audiences, including workers. It also requires the ability to work independently, creating and managing social media campaigns.

1. Describe a time you created a social media campaign plan, focused on increasing engagement with Spanish speakers, that included workers.
a. Include the strategy used for content development, analysis, managed communications.
b. What was the outcome?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/25/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Human Resources/Certs Unit
1416 9th Street, 13th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations
Cert Drop Off Address Sacramento
Human Resources/Certs Unit
1416 9th Street, 13th Floor
Sacramento, CA 95814
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

KNOWLEDGE
A general understanding of the California Labor Code and Industrial Welfare Commission orders.
Knowledge of current social & economic developments & trends; and problems of the culturally and economically disadvantaged in CA
Knowledge of methods used in compiling, analyzing and presenting data
Knowledge of state regulations, public records laws, and accessibility standards
Knowledge of media relations, internal and external communications engagement
Understanding of budget processes and fiscal analysis
Understanding of government structure, public policy processes, and agency mission alignment
Awareness of public engagement strategies
Coordination and development of multilingual content (online, audio, video, social messaging and printed materials, projects and initiatives)
Development and translation of multilingual materials and outreach campaigns.

SKILLS
Analytical skills and attention to detail
Excellent research methodology skills
Effective organizational, time & case management skills
Strong interpersonal and negotiation skills
Good mathematical skills
Proficiency in content management systems, Excel, and other Microsoft applications.
Strong written and oral communication skills to communicate with tailored messaging for different platforms and audiences
Strong writing skills
Critical thinking, analytical, problem solving, and decision making skills
Skilled in performance measurement

ABILITY
Ability to objectively interpret & apply rules & regulations
ability to gather and analyze data
Ability to deliver consistent, mission-aligned messaging across all communications
Manage documents and information with confidentiality and discretion
Analyze outcomes and provide data to management
Ability to navigate approval processes and work collaboratively with legal, policy, and leadership teams
Maintain relationships with internal and external stakeholders
Ability to work with diverse populations and underserved communities
Ability to serve as a liaison between government leadership, external stakeholders, and the public.
Complete assignments in a timely and efficient manner
Translate policy into practical recommendations
Translate complex policy into clear, accessible language
Capable of handling crisis communications and sensitive topics with tact and neutrality

Bachelor's degree in Public Administration, Communications, Public Relations, Journalism or related fields preferred*

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

* Health benefits with medical, dental, and vision options * Sick leave, vacation leave, or annual leave options * Paid State holidays * Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program * Public transportation subsidy and pre-tax parking program options * Representation in the State of California collective bargaining process by Service Employees International Union (SEIU), Local 1000.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job