Job Posting: Salesforce Lead, Cloud (PaaS) Application Developer

Department of Justice

JC-528971
-
Salesforce Lead, Cloud (PaaS) Application Developer
INFORMATION TECHNOLOGY SPECIALIST II

$8,625.00 - $11,557.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/4/2026

Job Description and Duties

Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you’ll implement and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference!

Under the direction of the Information Technology Manager (ITM) I, the Information Technology Specialist (ITS) II provides all technical and database system development support and maintenance activities. This includes implementing program customizations to a Salesforce grant management database through leading the design, development, documentation, and maintenance of new innovative technical solutions in support of Commercial off the Shelf (COTS) software, Software as a Service (SaaS), and hosted software systems for the Department of Justice (DOJ).

The ITS II serves as a senior technical consultant and trusted advisor to executive leadership, program management, and business stakeholders. The incumbent independently leads complex technology initiatives and facilitates collaboration among technical and non-technical partners to achieve organizational objectives. The ITS II leads the data migration efforts, develops and publishes technical procedures and user guides to support stakeholder training of the new application. The ITS II presents technical recommendations, status updates, risk assessments, and strategic options to management and stake holders through presentations and reports, often addressing complex or sensitive issues requiring sound judgement, diplomacy, and effective communication. The incumbent must demonstrate the ability to influence outcomes, build consensus among diverse groups, and represent the Department professionally in high-level meetings and discussions.

The incumbent exercises a high degree of independence and accountability in managing assignments, establishing priorities, and coordinating the work of technical staff and vendors. Success in this position requires exceptional written and verbal communication skills, the ability to respond effectively to challenging questions from management and stakeholders, and the capacity to lead cross-functional efforts while maintaining positive working relationships.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-528971
Position #(s):
420-986-1414-001
Working Title:
Salesforce Lead, Cloud (PaaS) Application Developer
Classification:
INFORMATION TECHNOLOGY SPECIALIST II
$8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8AM-5PM
Work Week:
Monday-Friday

Department Information

This position is located in the California Justice Information Services Division, Application Development Bureau, DLE, Biometrics & PDMP Systems Branch, Enterprise Services Section.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov.


Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR.

Additional Salary Information:
Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Special Requirements

A fingerprint check is required.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.


Clearly indicate JC – 528971 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

This is a re-advertisement for JC-525123. If you have previously applied for JC-525123, it is not necessary to re-apply. Your original application for JC-525123 will be included in this candidate pool for JC-528971.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/4/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Mail in-CJIS Divisions
Attn: Johnny Garcia III JC-528971
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Drop off- CJIS Divisions
Johnny Garcia III JC-528971
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Salesforce Certification and knowledge and design uses for Salesforce Omnistudio.
  • Extensive experience administering, configuring, enhancing, and supporting Salesforce or similar enterprise platforms, including customization, workflow automation, reporting, and user support.
  • Advanced knowledge of software development lifecycle methodologies, system analysis, business process improvement, and enterprise application support.
  • Demonstrated ability to analyze complex business and technical requirements and translate them into effective, sustainable technology solutions.
  • Ability to develop detailed functional and technical specifications, system documentation, business requirements, procedures, and user guides for complex technological initiatives.
  • Experience independently leading complex projects, initiatives, or assignments involving multiple stakeholders, or completing priorities, and cross-functional collaboration.
  • Demonstrated ability to communicate technical concepts, risks, recommendations, and project status effectively to technical staff, business partners, management, and executive leadership.
  • Experience preparing and presenting reports, recommendations, briefings, and other written materials for management decision-making and executive-level audiences.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Johnny Garcia III
(000) -
Johnny.Garcia@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications:

The SOQ is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12-point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. Please explain your proven experience, familiarity and expertise with Salesforce or other Platform as a Service (PaaS) development and customizations.

2. What are the core responsibilities of a Salesforce Administrator?

3. Please explain your experience with application design, implementing complex data processing workflows, or interfaces between systems and forming logical design requirements/functional specifications to meet customer needs.

4. Please describe a significant experience in which you played a lead role in promoting organizational change, increasing efficiency and/or adding value to your organization. In your answer, please address the following:
A. Why was the change necessary?
B. What was your specific role in making the change?
C. How did you prepare the program to implement the change?
D. How did you assess the effectiveness of the change effort?

5. The ITS II, partnered with the platform vendor’s team, is responsible to ensure the technological requirements for managing the Tobacco Grant Management systems are up to date and appropriate to support the business. Please share with us your experience and knowledge of how to ensure business rules are continually updated. What challenges or issues could you face with these responsibilities?

6. Describe a time you wrote a report or made a presentation with senior management to communicate findings from your assessment of the needs and risks of a new application or project you led. In your response, explain how you determined what information was relevant to include, the recommendations you provided, and the outcome.


APPLICATIONS WITHOUT A SOQ WILL NOT BE CONSIDERED.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail
    Drop-off
    Print Job