Job Posting: Analyst II

Department of Industrial Relations

JC-529762
-
Analyst II
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/9/2026

Job Description and Duties

Join Us in Supporting California’s Workforce: Return-to-Work Supplement Program Analyst Wanted!

Are you passionate about helping injured workers in California successfully return to work? The Return-to-Work Supplement Program (RTWSP) is seeking a motivated Analyst II to play a key role in delivering meaningful support to injured workers and ensuring supplemental payment cases move efficiently toward resolution.

Your Opportunity to Make an Impact:

Under the direction of the RTWSP Supervisor I, the Analyst II serves as a case manager responsible for managing an assigned caseload from initiation through closure. In this role, you will develop a strong understanding of program operations and how RTWSP complements the broader California Workers’ Compensation programs. You will analyze and review case details and collaborate with internal partners such as legal and accounting, as well as external stakeholders including insurance companies, attorneys, and counselors, to move cases forward in a timely and accurate manner. Your work will directly contribute to program outcomes and support injured workers navigating the return-to-work process.

Why Join RTWSP?

At RTWSP, our work goes beyond processing cases — it’s about making a difference. You’ll be part of a collaborative and supportive team committed to delivering high-quality service, continuous improvement, and positive outcomes for California’s workforce. This position offers an opportunity to apply analytical and research skills, exercise sound judgment, and grow professionally within a mission-driven environment.

What We’re Looking For:

If you are organized, detail-oriented, enjoy managing multiple priorities, and can self-manage in a hybrid environment, this role is for you. Strong analytical, communication, and problem-solving skills are essential, along with the ability to independently manage cases and apply program policies effectively.

Ready to Take the Next Step?

1. To be considered for this Analyst II job opportunity, applicants must be either reachbale on an employment list, have a transfer eligibility or have reinstatement eligibility.
2. If you have not already done so, please take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4815
3. Review the remainder of the job posting and the Duty Stastement cafefully, then submit a completed State application (STD 678), and attach a Statement of Qualifications (SOQ) along with all other required documents.

This is a bilingual-Spanish position. The incumbent must be able to pass a bilingual-Spanish fluency examination.

To be considered for this Analyst II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: 
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4815

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at: 1515 Clay St, 17th Floor, Oakland, CA 94612.

This position is headquartered in Oakland and may be eligible for telework under DIR's telework policy. The incumbent will work 40 hours per week in an air conditioned office setting, in a high-rise building with elevator access, equipped with standard office equipment including cubicles with natural and artificial lighting. Daily use of computer, office equipment, and telephone. Confidentiality must be maintained at all times. The incumbent will be required to work independently and as part of a team.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-529762
Position #(s):
400-340-5393-048
Working Title:
Analyst II
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Alameda County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers. DIR also publishes materials and holds workshops and seminars to promote healthy employment relations, conducts research to improve its programs, and coordinates with other agencies to target egregious violators of labor laws and tax laws in the underground economy.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:

Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.

  • Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
  • Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.dir.ca.gov/

Special Requirements

  • The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
This is a bilingual-Spanish position. The incumbent must be able to pass a bilingual-Spanish fluency examination.

Application packets that do not include a SOQ or includes a SOQ that does not follow the required format, will be regarded as incomplete and will not be reviewed for further consideration in the hiring process. You are required to complete employment history on the application from (STD878). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take place of the employment history.

-Name and Job Control on the top-left side of document
-1 page minimum/ 2 page maximum
-Single spaced
-Arial font
-12 point
- Number and state each question with the answer below:

1. Describe an example of a goal you were given (or set for yourself) and explain how you met or exceeded it. What steps or processes did you take to stay on track or achieve them, and what was the impact?
2. Describe a time when you antipated potential problems that were significant to your team or organization and developed preventive measures. What was the potential impact to your team or organization and what was the outcome.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/9/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Human Resources/Certs Unit
1416 9th Street, 13th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations
Cert Drop Off Address Sacramento
Human Resources/Certs Unit
1416 9th Street, 13th Floor
Sacramento, CA 95814
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Please see Special requirements section of the posting for instructions on the Statement of Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience in case review processes, investigations, information gathering and validation, and identifying exceptions for escalation.
• Knowledge of conducting research, analyzing data, generating reports, and utilizing information systems.
• Knowledge in the development and implementation of statewide policies and Workers Compensation procedures including participation in the rule-making process.
• Proficient in use of workplace technological tools. (e.g. Microsoft Suite, Google Workplace, Atlassian etc.)
• Superb attention to detail.
• Superb customer service skills.
• Excellent analytical and research skills.
• Excellent interpersonal and professional communication skills.
• Excellent organizational and presentation skills.
• Ability to communicate information clearly and concisely, in writing and verbally to audiences with varying levels of understanding.
• Ability to exercise sound judgment when making decisions in accordance with program or work unit goals and objectives.
• Ability to understand, interpret and implement laws and regulations associated with Return-to-Work-Supplement Program.
• Ability to maintain confidentiality of information obtained through the course of completing assignments.
• Ability to be flexible and work on multiple tasks simultaneously to ensure timely completion of projects and other work activities.
• Ability to direct and guide customers and/or stakeholders on various State processes (e.g. websites, tools, programs, application processes) to provide information and/or resolve issues.
• Ability to analyze situations and issues to make recommendations in order to gain e?iciency and improve processes.
• Ability to be flexible and work on multiple tasks simultaneously to ensure timely completion of projects and other work activities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.
• Health, dental, and vision benefits.
• Paid sick and vacation.
• California State holiday pay.
• 401 (k) and 457 plans.
• Retirement. (CalPERS)
• Employee Assistance Program. (EAP)
• Public Transit Subsidy.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certifications Unit
(800) 564-0771
cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job