Job Posting: Analyst II

Secretary of State

JC-530061
-
Analyst II
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/10/2026

Job Description and Duties

If you are inspired to make a difference and enjoy working in a collaborative team environment, then this position may be for you! The Secretary of State (SOS), Management Services Division is recruiting to fill a permanent, full-time, Analyst II position to work in the Safe at Home program, a program that allows victims of domestic violence, human trafficking, child abduction, stalking, sexual assault, elder/dependent adult abuse, and their household members and minor children to utilize a confidential address forwarding service to maintain their safety and privacy. The program also serves reproductive and gender-affirming health care providers, employees, volunteers and patients, and public entity employees and contractors who are in fear for their safety. This position is located in downtown Sacramento near a Light Rail stop. There are several restaurants within walking distance of the office.

Under direct supervision of the Safe at Home Program and Partnerships Unit Manager (Supervisor I), the incumbent performs a variety of analytical assignments requiring a high degree of initiative, problem solving, and accuracy to complete assignments. This position will serve as the subject matter expert on the implementation of Assembly Bill 82, which expands the Safe at Home program eligibility to include those providing and receiving gender-affirming health care. As the subject matter expert, this position will develop, effectuate, and update as needed, applications, policies, procedures, and forms, and process submitted applications, renewals, and disenrollment. In addition, this position will: serve as an Enrolling Agency Training Coordinator to enrolling agencies by providing regular training, leading monthly peer-to-peer learning forums, responding in a timely manner to telephone and email messages, and fulfilling requests for enrollment materials; develop and recommend effective strategies to prospect for and designate new enrolling agencies that are best qualified to assist gender health care providers, employees, volunteers, and patients for the Safe at Home program; and participate in the call center as a customer support representative to answer questions about the Safe at Home program and services.

Desirable Qualifications: In addition to evaluating each candidate’s relative ability as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Experience developing and conducting training and outreach to enhance program knowledge, awareness, and visibility.
  • Experience developing, updating, and communicating policies and procedures.
  • Experience utilizing databases and completing data entry.
  • Excellent written and oral communication and telephone customer service skills.
  • Ability to convey and present complex information to broad audiences.
  • Experience working with populations afflicted by life events and ability to empathize.
  • Demonstrated tact, resourcefulness, and diplomacy when working with stakeholders, maintaining a high level of professionalism.
  • Ability to establish and maintain effective working relationships with staff, participants, community-based organizations, local government agencies, and statewide organizations/agencies.
  • Ability to protect and safeguard personal and confidential information.
  • Ability to multi-task and manage multiple changing, complex and/or competing priorities to complete tasks in appropriate time frames.
  • Ability to quickly learn applications and various databases.
  • Experience with Microsoft Word, Excel, Power Point, Adobe Acrobat, and other applications.
Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size and formatting. Responses do not need to include the question but must be numbered in the same order. Applications submitted without the Supplemental Questionnaire will not be considered.
  1. Discuss your experience creating and delivering training in a professional setting. When applicable, discuss your knowledge and level of expertise in using the following software applications: Microsoft Word, Excel, PowerPoint, and Outlook, Adobe Acrobat, and Zoom.
  2. Discuss your relevant experience conducting outreach to a specific population.




You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent must be able to work Monday-Friday from 8:00 a.m. to 5:00 p.m. This position provides telework opportunities based upon the agency’s telework policy and business needs. This position will require occasional travel and may require the incumbent to adjust work hours to accommodate travel.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-530061
Position #(s):
785-201-5393-004
Working Title:
Analyst II
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity. Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.

 

For more information about the SOS, please visit sos.ca.gov.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.

Special Requirements

Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Exam Bulletin - Analyst II

 

There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Education: When using education to meet minimum qualifications, please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). Candidate may be required to provide an Official Transcript prior to hire.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/10/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Secretary of State
Attn: Ruth Diaz
1500 11th St - 4th Floor - Suite 475
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Secretary of State
Ruth Diaz
1500 11th St - 4th Floor - Suite 475
Sacramento, CA 95814
Drop off applications in the 1st floor Lobby Rotunda in the secured bin marked Human Resources.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Supplemental Application -

    Please follow the directions to respond to the Supplemental Questionnaire as directed above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Ruth Diaz
(916) 653-6974
rdiaz@sos.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job