In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
• State and related Federal labor laws; orders of the Industrial Welfare Commission.
• Principles, practices, and terminology of labor relations work.
• Purposes, organizations, and trends of employee and employer organizations.
• Terminology used in various occupations.
• Labor and employment conditions and trends in California.
• Industrial occupations and their requirements and employment procedures.
• The law of contracts as it applies to the field of labor relations.
• Court procedures and rules of evidence.
Skills:
• Active listening and fact-gathering in order to achieve comprehensive investigation.
• Questioning and clarifying skills to grasp both the facts and the areas of controversy.
• Organization and time management in order to prioritize multiple cases and assignments.
• Decision-making and problem-solving in order to investigate cases effectively and efficiently.
• Critical thinking and application of law skills in order to analyze problems and successfully resolve claims.
• Good judgement in order to maintain the integrity of the decision-making process.
• Report writing and/or findings analytically and concisely.
• Decorum in order to engage the parties productively and with respect.
Ability to:
• Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission.
• Analyze testimony and other types of evidence and draw correct conclusions.
• Hold investigatory hearings and resolve disputes.
• Deal tactfully, effectively, and impartially with employers.
• Conduct difficult investigations of alleged violations of labor laws and Industrial Welfare Commission orders.
• Deal with law enforcement problems tactfully but effectively.
• Analyze situations accurately and take effective action.
• Analyze data.
• Communicate effectively.
• Work independently and communicate effectively with fellow staff and the public while adhering to and promoting the department’s Mission, Vision, Values, and Goals.