Job Posting: Endpoint Management Lead

Department of Food & Agriculture

JC-535722
-
Endpoint Management Lead
INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $10,537.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/6/2026

Job Description and Duties

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

 

Under the direction of the Information Technology Manager I in the Infrastructure Operations Section (IOS), the Information Technology Specialist I serves as an Endpoint Management Lead in the Endpoint Management Office (EMO), providing advanced technical support to and for CDFA staff and enterprise information technology products and services. The incumbent performs duties within the Business Management, Client Services, and Information Security domains. The incumbent is a subject matter expert on critical operational and security-related maintenance and support tasks including hardware, firmware, and software patching and upgrading in support of vulnerability remediation and compliance for all endpoint devices and software. Responsibilities include administering profiles and configuration settings within enterprise unified endpoint and mobile device management (UEM/MDM) platforms, managing enterprise telecommunications technologies and platforms, hardware preparation and provisioning, troubleshooting and providing customer assistance for escalated service requests, and maintaining accurate, detailed, and up-to-date documentation and information in service management, information technology asset management, and related support systems.

 

As an employee of the California Department of Food & Agriculture (CDFA), you are required to perform the “essential functions” of the job, with or without reasonable accommodation. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, then CDFA is the place for you!!

 

This CDFA work location is near restaurants, coffee shops, and a farmer’s market. We are within walking distance to light rail/public transportation, across the street from beautiful Capitol Park, and two miles from Downtown Commons (DOCO).

 

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States. The CDFA does not participate in E-Verify for employment authorization purposes.

You will find additional information about the job in the Duty Statement.

Working Conditions

The duties of this position are performed in a combination of office, remote, and field environments. Work may occur at CDFA headquarters, field offices, inspection stations, laboratories, agricultural facilities, and other departmental or partner locations throughout the state. The incumbent regularly uses standard office equipment and technology, including desktop and laptop computers, mobile devices, printers, multifunction devices, and communication tools such as telephones, headsets, and remote support platforms.

 

The position requires the ability to sit or stand for extended periods while working at a computer, as well as the ability to bend, reach, and move equipment as needed. Tasks may involve lifting, carrying, or positioning IT hardware, typically up to 50 pounds. Field assignments may require walking across uneven surfaces, working in various weather conditions, and navigating secure or operational facilities.

 

The incumbent must be able to travel to CDFA locations statewide using state approved transportation. Occasional overnight stays, schedule adjustments, or after-hours work may be required to support operational needs, deployments, or urgent field issues. Regular or recurring telework may be approved in accordance with CDFA’s Telework Policy and operational requirements.

 

This position may/may not be eligible for telework. The amount of telework is at the discretion of the CDFA and based on the current telework policy. While the CDFA supports telework where possible, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-535722
Position #(s):
014-015-1402-XXX
Working Title:
Endpoint Management Lead
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

The Mission of the California Department of Food and Agriculture (CDFA) is to safeguard a resilient food system and promote an equitable marketplace, cultivating a California grown food supply that is globally recognized for innovation, quality, and sustainability.  

 

The Information Technology Services Division (ITSD) is responsible for the oversight and management of all information technology and telecommunications activities including, but not limited to, information technology, information security, and telecommunications personnel, contractors, systems, assets, projects, purchases, and contracts. ITSD is tasked with ensuring compliance with state information technology policy and conformance to state information technology and telecommunications policy and enterprise architecture. The range of services that ITSD provides encompasses the areas of Technology Governance, Application Development Services, Customer Support and Services, Infrastructure and Security Operations, Enterprise Architecture, and Procurement. ITSD provides IT services to over 2,000 employees in eight major program areas as well as executive and administrative staff distributed over 100 locations throughout the state including district and field offices in 32 counties, two extraterritorial offices in Hawaii and Arizona, and 16 agricultural stations at the state’s borders.

 

https://www.cdfa.ca.gov/  

Special Requirements

A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate SOQ based on the instructions below may be disqualified from this recruitment. Resumes, cover letters, and other documents will not be considered in lieu of the SOQ. The SOQ instructions and questions/prompts are below.

• Restate questions/prompts prior to response
• Include your name and job control number at the top of each page
• Must be single-spaced, no more than two (2) pages, and Arial size 11 font

  1. Describe the knowledge, skills, and abilities you developed while working in information technology roles that correlate directly and specifically to being a successful endpoint management lead as represented in the Duty Statement.
  2. Describe a time when you had to learn or implement a new highly technical skill, solution, or role that you had very little exposure to or knowledge of. What skills and abilities enabled you to be successful?
  3. For each of the identified tools/solutions, please provide detailed information indicating manufacturers/names of exact solutions used, level of expertise/use, and months/years of work experience with each:
  • Microsoft Intune
  • Microsoft Defender for Endpoint
  • Microsoft Entra ID
  • Microsoft PowerShell
  • Microsoft Teams/Teams Phone
  • Apple Business (Manager)
  • Apple Configurator
  • Adobe Admin Console

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/6/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Food & Agriculture
Attn: Human Resources Branch, JC-535722
1220 N Street, Room 242
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Food & Agriculture
Attn: Human Resources Branch, JC-535722
1220 N Street, Room 242
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A completed Statement of Qualifications (SOQ) must be submitted with your State Application (STD. 678) to be considered. Please see the Special Requirements section for the SOQ details.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Scott J. McArdle
(916) 616-4648
Scott.McArdle@cdfa.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 654-1005
Civil_Rights@cdfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information:

Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute for a completed state application. Applicants who fail to submit a completed STD 678 may be disqualified.

 

Please do not include any confidential information such as social security number, marital status, ethnicity, age, salary or disability information on any of the documentation uploaded with your online application.

If the classification you are applying for has an education requirement, transcripts will be required to verify you meet the minimum qualifications of the classification. Please be sure to redact any confidential information before uploading your transcripts.

Upon hire you may be required to provide official sealed transcripts or an original degree or certificate.

Applicants with foreign degrees may be asked to provide an official foreign transcript evaluation which indicates course work is equivalent to a degree from an accredited U.S. College or University.

This position may require a medical clearance.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job