Under the general direction of the Information Technology Manager II of the Web Content and Production Services section, the Information Technology Manager I successfully plans, organizes, directs and provides leadership, supervision, guidance, mentoring and support for all activities associated with customer relationship management, service management, and IT consulting and support of major computer systems and services critical to the support and business functions of the California State Legislature’s member offices and the Office of Legislative Counsel.
Duties include but may not be limited to:
• Oversee coordination of priorities and assignments for the Web Projects and Content Management Section, coordinating and monitoring all operational, project activities and planned activities for the supported websites.
• Mentor subordinate staff on issues of project management, personnel resourcing, scheduling, budget, and communications with executive sponsors, project stakeholders, and the Senate and Assembly Rules Committees.
• Knowledge of the Drupal content and website development methodologies and Rehab Act compliancy standards.
• Demonstrate executive countenance and confidence required to arrive at decisions.
• Exercise discretion when confronted with strong pressures for and exposure to disclose confidential information because of the partisan nature of the Legislature.
• Establish and maintain strong cooperative and collaborative working relationship with agency executives, management, customers and vendors that culminates in successfully meeting customers’ expectations of products and services.
• Prepare and review operational and project budgets and justifications for staffing and other resources.
• Work outside of normal business hours and be reachable 24/7 via mobile phone as needed to meet customer needs.
You will find additional information about the job in the Duty Statement.