Job Posting: BUSINESS SERVICE ASSISTANT (SPECIALIST)

Department of Parks & Recreation

JC-537024
-
BUSINESS SERVICE ASSISTANT (SPECIALIST)
BUSINESS SERVICE ASSISTANT (SPECIALIST)

$3,558.00 - $5,443.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/11/2026

Job Description and Duties

BUSINESS SERVICE ASSISTANT (SPECIALIST)– BUSINESS SERVICES MANAGEMENT / DISTRIBUTION AND REPRODUCTION CENTER (DARC) / McCLELLAN

The reporting location for this position is Distribution and Reproduction Center in McClellan, CA. This position will work under the close supervision of Business Service Officer III.

The Business Service Assistant (Specialist) is responsible for performing routine business service work. The BSA (specialist) is responsible for filling orders received from the general public (Park Passes, etc.), warehouse work that includes pulling, packing and shipping state park signs, office supplies and printed materials. Assist with the loading and unloading of trucks. Receiving, unpacking, and checking of incoming material against invoices or bills of lading to verify items and quantities received. Will stock, tag, and move material to designated locations. Performs mailroom functions including accurately creating shipping labels for all outgoing Mail and parcels (FedEx Express & Ground) including First Class, Air Mail, Certified, Insured, and US Postal Service Overnight documents. The BSA may also be called upon for print shop production finishing work, operating forklift, and independently performing outside courier/mail runs to multiple locations operating a state vehicle.


Training and Development Assignments may be considered.

Possession of a valid Class C driver’s license is required. You must answer the questions addressing your driver’s license on your application. Ensure you provide your driver’s license number, class, expiration date, and any endorsements and/or restrictions on your application.

This position is designated as not telework eligible.

State housing is not available. For further information regarding this position, please contact Carlos Tapia at (916) 247-9062 or at carlos.tapia@parks.ca.gov.

This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.

You will find additional information about the job in the Duty Statement.

Working Conditions

Working in a team environment.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025).  PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position’s assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction. For additional information regarding PLP 2025, please click here.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-537024
Position #(s):
549-074-4707-005
Working Title:
BUSINESS SERVICE ASSISTANT (SPECIALIST)
Classification:
BUSINESS SERVICE ASSISTANT (SPECIALIST)
$3,558.00 - $4,457.00 A
$4,017.00 - $5,032.00 B
$4,349.00 - $5,443.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Administrative Services Division

Department Information

The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.   

Department Website: http://www.parks.ca.gov

Special Requirements

  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ response must not be more than two (2) pages and address the following:

1. Describe your experience, training, knowledge, and skills as they relate to the information contained in the Duty Statement.

2. Describe your experience working with others in a team environment.

3. Describe your ability and experience in handling a workload with competing priorities/deadlines, and the steps you take to ensure deadlines are met. 

Failure to include and complete the SOQ may result in disqualification for interview.

DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)


SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/11/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Parks & Recreation
Administrative Services Division
Attn: Classification and Hiring Unit
P.O. Box 942896
Sacramento, CA 94296-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Parks & Recreation
Administrative Services Division
Classification and Hiring Unit
715 P Street
Sacramento, CA 95814
Monday-Friday, excluding weekends and state holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - Please see "Special Requirements"
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Attention to detail - Accuracy
• Time Management
• Customer Service
• Team Player
• Able to work independently
• Proficient in basic computer skills including email, spreadsheets, and online software.
• Make sound decisions given available information and situational parameters

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.parks.ca.gov
Hiring Unit Contact:
Carlos Tapia
(916) 247-9062
carlos.tapia@parks.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Sharon Comas - EEO Office
(916) 653-9990
sharon.comas@parks.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Instructions

If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-074-4707-005 and the Job Control # JC-537024 in the “Examination or Job Title for which you are applying” section on the STD. 678.

Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.

Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Eligibility Information

To be appointed you must satisfy one of the following requirements:

  1. List Eligibility – Successfully complete the civil service exam for BUSINESS SERVICE ASSISTANT (SPECIALIST). Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam.
  1. Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
  1. Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job