In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Customer Service Experience
Basic Computer Proficiency
Confidentiality Awareness
All applicants must provide a copy of valid tying certificate with Standard State Application (STD 678).
Acceptable: Typing certificates must be issued within the last four years & must be a certified test that meets the State Personnel Board requirements. Certificates are accepted from the following institutions:
1. California State Agency/Department
2. Accredited Business school or college
3. Adult Education Center
4. Skills and Business Education Center
Unacceptable Certificates: Internet Typing Certificates, Typing Certificates from Employment Agencies and Typing Certificates issued for less than a five (5) minute typing test are not acceptable.
For additional information regarding Typing Tests, call (866) 844-8671.