In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
A highly team-oriented professional with experience in caseload management, employee and management consultation, and meeting facilitation related to disability leave programs. Demonstrates excellent verbal and written communication skills and consistently conveys information with clarity, professionalism, and tact. Possess experience facilitating meetings, presentations, trainings, and interactive discussions with employees, supervisors, managers, and other stakeholders.
Experienced in Human Resources functions and disability management programs, including Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Wokers’ Compensation, and Reasonable Accommodation process. Applies knowledge of California and Federal laws, regulations, policies, and procedures to ensure compliance and provide accurate guidance and support. Proven ability to manage a diverse caseload, analyze complex situations, coordinate return-to-work efforts, and deliver high-quality customer service while handling confidential and sensitive information with discretion.
Consistently upholds the Department’s Core Values of Collaboration, Competence, Equity, Integrity, Respect, Responsibility, Trust, and Vision and integrates these principles into all interactions and decision-making processes.