Job Posting: SECTION CHIEF

Department of Corrections & Rehabilitation

JC-538039
-
SECTION CHIEF
INFORMATION TECHNOLOGY MANAGER II

$11,388.00 - $13,842.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/20/2026

Job Description and Duties

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

This advertisement is for an Information Technology Manager II position Located at Birkmot Drive, Rancho Cordova. Please indicate the position number on your application: 065-501-1406-002

 CDCR employees are encouraged to use their existing CDCR email address on their application.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 4663.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

This position is eligible for a hybrid telework scheduled for employee who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

Under administrative direction of the Deputy Director, Enterprise Applications and Maintenance Support, within Enterprise Information Services (EIS), the Information Technology Manager II (ITM II), serving as Section Chief of Business Information Solutions (BIS), manages and directs the planning, delivery, operation, maintenance, security, and modernization of the Department’s administrative software applications and enterprise business systems, including the Enterprise Resource Planning (ERP) solution.  The ITM II is responsible for the strategic and operational management of the BIS application portfolio throughout its lifecycle, ensuring that systems meet business requirements, support departmental objectives, comply with applicable state and departmental standards, and remain reliable, secure, supportable, and cost-effective. Responsibilities include application portfolio management, technology planning, software development and maintenance, system integration, vendor and contract oversight, resource and budget planning, risk management, operational continuity, and performance reporting. The ITM II establishes priorities and service expectations; directs application development, enhancements, testing, implementation, and production support; evaluates modernization opportunities; and develops recommendations for application replacement, upgrades, migration, and retirement. The ITM II collaborates with program stakeholders, EIS leadership, control agencies, vendors, and other partners to establish business priorities, assess risks, develop investment proposals, and secure the resources necessary to sustain and improve administrative systems.The ITM II supervises and develops managers, supervisors, technical staff, and other assigned personnel; establishes accountability for operational performance and project delivery; and provides executive leadership with timely information regarding application health, resource requirements, budget impacts, risks, service performance, and strategic initiatives. The position exercises sound judgment in balancing business needs, technical feasibility, security requirements, available resources, and enterprise priorities.

You will find additional information about the job in the Duty Statement.

Working Conditions

The main EIS location is in a park-like campus setting across from the Folsom Lake auto dealerships in Rancho Cordova, close to US Highway 50 and the Hazel light rail station. We are minutes from historic Sutter Street, the Folsom Premium Outlets, and many dining establishments.

*Free parking at this location.

The position is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-538039
Position #(s):
065-501-1406-002
Working Title:
SECTION CHIEF
Classification:
INFORMATION TECHNOLOGY MANAGER II
$11,388.00 - $13,842.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8am-5pm
Work Week:
Mon-Fri

Department Information

Vision
We enhance public safety and promote successful community reintegration through
education, treatment and active participation in rehabilitative and restorative justice
programs.

Mission
To facilitate the successful reintegration of the individuals in our care back to their
communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

Commitment
The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

Please visit our website to learn more about Enterprise Information Services.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities


Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/20/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Corrections & Rehabilitation
CDCR Hiring Support - Postal
Attn: CDCR Hiring Support
P.O. Box 942883
Sacramento, CA 94283-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Corrections & Rehabilitation
CDCR Hiring Support - Drop-off
CDCR Hiring Support
9825 Goethe Rd, Application Drop Box
(Drop off not available on weekends and holidays)
Sacramento, CA 95827
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Cover Letter is REQUIRED and must be submitted with your Employment Application (STD. 678).

    Describe why you are the best candidate.
  • Statement of Qualifications -

    Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit:

     Work4CA: How to Write a Statement of Qualifications

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • 5 Years proven experience leading cross-functional IT teams and managing large-scale enterprise application portfolios.
  • Strong project and program management skills (e.g., PMP, Agile/Scrum certifications).
  • Ability to develop and execute strategic plans aligned with organizational goals.
  • Experience managing vendor relationships and contract negotiations.
  • Deep understanding of ERP systems (e.g., SAP, Oracle, PeopleSoft, Workday, Microsoft Dynamics).
  • Knowledge of system integration, data migration, and enterprise architecture.
  • Familiarity with cloud-based ERP solutions and SaaS platforms.
  • Understanding of DevOps practices and CI/CD pipelines in enterprise environments.
  • Ability to translate business needs into technical solutions.
  • Experience in business process reengineering and change management.
  • Strong understanding of financial, HR, procurement, and supply chain processes as they relate to ERP systems.
  • Understanding of data privacy, security, and compliance standards.
  • Excellent communication skills for engaging with executive leadership, stakeholders, and technical teams.
  • Ability to lead cross-departmental initiatives and foster collaboration.
  • Skilled in preparing executive-level reports, presentations, and briefings.
  • Track record of driving innovation in enterprise application delivery.
  • Demonstrated experience leading organizational change management initiatives, including assessing organizational impacts, developing change strategies, and guiding staff and stakeholders through technology implementations, process improvements, and organizational transitions.
  • Shall create and promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

 

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-systemprinciples.aspx

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
EIS Personnel Liaisons
(916) 358-2000
dl-cdcr-eis-personnel-liaisons@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 255-0458
M_CivilRights@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

STATEMENT OF QUALIFICATIONS

A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to all four questions below must be submitted in a document no more than two pages in length, utilizing Arial 12-point font, with 1-inch margins. Each page must include your name and page number in the upper right-hand corner of the page.

 

Respond to the following questions:

1. Describe your experience leading and managing technical teams responsible for enterprise applications. Include examples of how you have provided direction, motivated staff, managed performance, and ensured successful delivery of services or projects.
2. Explain your experience overseeing enterprise-level applications such as SAP, SuccessFactors, Salesforce, or similar platforms. Discuss your role in system implementation, support, integration, or enhancement, and how you ensured alignment with organizational goals.
3.Can you describe a time when you had to balance developing an underperforming employee with maintaining team performance and morale? What steps did you take, and what was the outcome?
4. Describe how you have collaborated with business units or external stakeholders to identify needs, prioritize initiatives, and deliver technology solutions. Explain how you balance technical feasibility with business requirements and ensure customer satisfaction.

 

Examination Information

To obtain list eligibility for the Information Technology Manager II, before applying for the position, you must first take and pass the exam at:

Exam Bulletin | CalCareers

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Print Job