Job Posting: Head of Strategy/Ops/Procurement

Office of Digital Innovation

Head of Strategy/Ops/Procurement
C. E. A.

$11,505.00 - $13,063.00 per Month

Final Filing Date: 7/28/2021

Job Description and Duties

We’re looking for an open and dynamic leader to lead the Operations and Procurement functions at the Office of Digital Innovation (ODI). As the Head of Strategy/Ops/Procurement, you’ll join a new organization that works in partnership with departments across state government to apply digital innovation to improve how services are delivered to Californians.

Under the administrative direction of the Chief Deputy Director, the Head of Strategy/Ops/Procurement serves as a member of the department’s executive management team. The CEA will be responsible for identifying new policies, or changes to existing policies, that are needed to improve how state government and ODI apply digital innovation to enhance service delivery, increase equity, meet the public’s evolving needs and rethink and improve how the state buys digital services. They will lead the development and implementation of priorities, policies, and practices pertaining to strategic, operational and procurement functions within ODI.

We hope you’ll bring a passion for the mission. You’ve seen a lot, you’ve learned a lot, and want to help make our government more accessible and intuitive for all Californians. You’re an experienced leader who operates at the intersection of strategy, operations and procurement, and you love building and guiding teams. Your track record shows that you’ve helped build and grow equitable organizations and can share how you’ve done this within complex organizations and systems.

This position provides telework opportunities, including the ability to work partially remote.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Head of Strategy/Ops/Procurement
    C. E. A.
    $11,505.00 - $13,063.00 C
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    The California Office of Digital Innovation helps deliver better services to the people of California through technology and design. In close partnership with our colleagues in other state departments, we reimagine and deliver more equitable and effective programs and products. We listen to Californians who use a program now or may do so tomorrow and hear about what they need. We build tools and products, create and enhance digital services, conduct research, identify data solutions and offer training. We are a cross-discipline staff with blended backgrounds in design, engineering, product, operations, data, research, policy and strategy. If you can imagine joining this growing, and inclusive team, please apply!
    Department Website:

    Special Requirements

    A Statement of Qualifications (SOQ) is required. To be considered for the position, candidates must submit an SOQ along with their State Application (STD 678) and Resume. The SOQ is a narrative discussion of how your education, training, experience, and skills qualify you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQs must be no more than three (3) pages in length, and typed using no less than 12-point Arial font. The SOQ must address the following questions and in order listed below:
    1. Describe your experience managing administrative functions consisting of fiscal operations, budget, procurement, and/or business services, including your experience interpreting and applying laws, rules, regulations, and policies to ensure compliant organizational practices. 
    2. Describe your experience proposing and implementing updates to outdated processes, or developing new and creative processes. Include how you identified the problem to solve, including limitations in any existing process, gathered and analyzed data, implemented a solution, and evaluated the outcome. 
    3. Describe your experience applying leadership through effective interpersonal and emotional intelligence skills, including communication, active listening, critical thinking, self-awareness, persuasiveness, and the ability to counsel and motivate others in formal and informal management environments. 
    4. Describe your experience building diversity, equity and inclusion into organizational policies practices and culture, including how diverse strengths, talents, and perspectives are valued in accomplishing an organization’s mission, vision, and strategic goals. 
    When completing your SOQ, do not provide a single, narrative response. Each question above must be addressed one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and independent response to Question #2, etc.) for consideration. Additionally, each response must be numbered and include the full text of the question being answered prior to each individual response to clearly indicate which question you are responding to.

    Note: Each response must include the number of years of experience you have and must include specific examples to support your response. Include the number of years directly below the question you are answering (i.e. Question #1 [Text of Question] 6.5 years]. Examples may include paid or volunteer, including professional service, activities.

    Write your responses carefully. Evaluation of each candidate will be based on the content of the answers and written communication skills demonstrated in the SOQ.

    Please contact the hiring manager if you have any questions or would like further clarification about on these requirements.

    Other application documents (e.g., resumes, cover letters) do not take the place of the Statement of Qualifications. Candidates who fail to follow these requirements or who do not provide responses to the specific questions in the order listed will be disqualified from the examination and selection process.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 7/28/2021

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Office of Digital Innovation
    Attn: CalHR Personnel Office - Lyla de la Sota
    1515 S Street
    North Building, Suite 500
    Sacramento, CA 95811

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Office of Digital Innovation
    CalHR Personnel Office - Lyla de la Sota
    1810 16th Street
    Sacramento, CA 95811
    08:00 AM - 04:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted to be considered for this position. Candidates who fail to submit a SOQ will be eliminated from the examination process. Please read the "Special Requirements" section above for further information.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
    • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    • Demonstrated ability to apply new ways of thinking, solve problems, create new ideas, and develop new approaches to achieve ODI’s mission and support digital innovation and the delivery of services to Californians.
    • Demonstrated ability to build diversity, equity and inclusion into an organization’s policies, practices and culture.
    • Strong leadership and management team experience demonstrating an ability to set goals and expectations, encourage growth and initiative at all levels, and use sound judgment in managing staff within a multi-disciplinary organization. 
    • Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiating skills, and particularly the ability to represent ODI effectively internally, with other government entities, and with the public. 
    • Effective interpersonal and emotional intelligence skills, including active listening, critical thinking, self-awareness, persuasiveness, and the ability to counsel and motivate others. 
    • Broad managerial experience including supervising and leading a variety of strategic, operations and procurement functions. 
    • Broad operational capabilities, including broad technical and management level experience in the state's budgeting processes. 
    • Demonstrated ability to perform operational, procurement and policy influencing functions effectively. This includes the demonstrated ability to work effectively under intense pressure, and the capacity to make high-level decisions in a fast-paced and changing environment. 
    • Experience managing facilities and guest experiences, particularly when starting the process from the ground-up.

    Examination Information

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    There are numerous benefits to joining our team! The State of California offers a competitive and comprehensive employee benefits package. Click here to view the benefits available to State of California employees!

    General State Employment Benefits and Protections

    Click here to view more information about the outstanding benefits offered to State employees.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

    Department Website:
    Human Resources Contact:
    Lyla de la Sota
    (916) 324-9408
    Hiring Unit Contact:
    Jennifer Moran
    (202) 213-1262

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    RA Coordinators
    (916) 324-3235
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Additional Application Information

    Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel deliver or courier service, or in person, as set forth in this announcement.

    Applications must include a description of the duties performed for each position held; reference to a resume (“See Resume”) in place of a description of the duties performed will not be accepted.

    Additional positions may be filled from this recruitment.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.