Job Posting: Chief, Information Technology Business Management

Department of Transportation

Chief, Information Technology Business Management

$8,381.00 - $11,231.00 per Month

Final Filing Date: 5/3/2022

Job Description and Duties

In accordance with Governor Newsom’s Executive Order N-33-20 and, as a result of the COVID-19 rapid out-break, Caltrans will continue its hiring practices as they are deemed necessary to “maintain continuity of operations of the federal critical infrastructure…,” Candidates who participate in the interview process will be considered essential in promoting this effort and are not in violation of Executive Order N-33-20. Virtual interviews via web portals or phone will be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit. Please speak with the Hiring Unit contact for more information.

Under the general direction of the Chief of the Project and Business Management Division, the incumbent is responsible for the management and oversight of Caltrans Administrative operations and Information Technology (IT) Technical specialty areas as follows: Human Resources, Support & Administration, Recruitment, Training, Budgets, Facilities, Technology Business Management, IT Acquisitions, IT Certifications and IT Contracts.

As the Chief of IT Business Management, the incumbent is primarily responsible for developing, planning, organizing, and managing the functions of the subordinate groups. The incumbent must be able to gain and maintain the confidence and cooperation of others and act with flexibility and tact to achieve the goals of Caltrans, the Division, and the Chief Information Officer. The incumbent also works as a liaison with the IT Certifications and Division of Procurement and Contracts in the processing of procurement packages and collaboration on the adoption of common procurement practices and shared services. The incumbent helps foster and build a dynamic team in order to provide innovative solutions; coordinates workload with staff ensuring equal distribution of assignments; and, ensures that priorities are well defined and communicated, while escalating Issues and Risks appropriately with recommended mitigations.
Domains: Client Services, Business Technology Management

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Chief, Information Technology Business Management
$8,381.00 - $11,231.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

Caltrans Mission: Provide a safe, sustainable, integrated, and efficient transportation system to enhance California’s economy and livability.

Caltrans Vision: A performance-driven, transparent, and accountable organization that values its people, resources and partners, and meets new challenges through leadership, innovation, and teamwork.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. 

Caltrans Director’s EEO Policy and EEO Policy Statement:

Email will be the primary form of communication for this position. Please ensure you have a valid email address on your application.

Special Requirements

Pursuant to California Code of Regulations § 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process

Please read the entire job posting before applying for this position.

This is an Open Examination. 

All applicants must meet the minimum qualifications by the final filing date to participate in the examination.

Minimum Qualifications:

Two years of experience as an Information Technology Supervisor I; or

One year of experience as an Information Technology Supervisor II; or

Six years of information technology experience performing a variety of progressively responsible technical, analytical, or supervisory tasks in support of computer systems or services in one or more of the major six domains or a closely related or emerging IT field. At least two years of experience shall include performance of highly specialized work in a lead capacity on highly complex or specialized information technology systems or services, or in a progressively responsible supervisory capacity over highly complex or specialized information technology systems or services.

A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution.

When using education to meet minimum qualifications, education must include 15 semester units (or 22.5 quarter units) of information technology or closely related course work.

Examination Information:

This examination will utilize an evaluation of each candidate’s experience and education (E&E) compared to a standard developed from the class specification. For this reason, it is especially important that each candidate take special care in accurately and completely filling out his or her State application (STD. 678).  List all experience relevant to the “Minimum Qualifications” that are listed in the Class Specifications above. 

This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification.  All applicants must meet the minimum requirement for this examination by the final filing date.

This examination will not establish a civil service list; therefore, candidates will not have the ability to transfer their eligibility to other departments. Candidates will be notified in writing of their examination results.

Note: If using Out of Class (OOC) experience, you must submit a copy of your signed and approved Out of Class documentation. Failure to do so may result in your Out of Class experience not being considered during the evaluation process of this examination.

Education: If using your college education to meet the minimum qualifications, college transcripts must be submitted with your application and SOQ. Unofficial transcripts will be accepted for entrance into the examination, however, official transcripts may be required prior to appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/3/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
Attn: Gwen Ling (22MSP02)
Managerial Selection Process (MSP) MS-86
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation
Gwen Ling (22MSP02)
Managerial Selection Process (MSP) MS-86
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036
Please place in examination unit drop box in the lobby
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - Responses to the SOQ must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504). Any SOQ responses that are not submitted on the PM-0504 will not be scored. Each box provided for your response has been limited to 2000 characters. Additional documents to supplement the PM-0504 will not be reviewed during the SOQ scoring.

    Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the Statement of Qualifications (SOQ) questions. Each question will be scored individually, therefore, candidates must provide specific examples to each question.
    - 22MSP02 PM0504
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Gwen Ling
(279) 234-2444

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant’s education and experience meet the evaluation criteria below and qualify them for the position. Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the SOQ questions outlined below.

Responses to the SOQ must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504). Any SOQ responses that are not submitted on the PM-0504 will not be scored. Each box provided on the form for your response has been limited to 2000 characters.

Each question will be scored individually, therefore, candidates must provide specific examples to each question. The SOQ will be utilized as screening criteria for the hiring interview only and will not be used for the purposes of examination. Additional documents to supplement the PM-0504 will not be reviewed during the SOQ scoring.

The PM-0504 SOQ Form can be found in the Required Application Package Documents section of this advertisement.

The Statement of Qualifications must address the applicant’s qualifications relative to the following:

1.This position requires the ability to provide leadership and guidance across a broad spectrum of Information Technology support functions. Describe your leadership experience in this area and  provide specific examples.

2.Describe your knowledge of the State of California's administrative, personnel & budgetary procedures and your experience in formulating, implementing, maintaining and enforcing Administrative (Budgets, Human Resources, Procurement) policies, standards, processes and procedures.

3.Describe your experience in achieving measurable and customer-driven results in a rapidly changing environment.  Please provide a specific example.

4. Select a few (3 or 4) specific elements from the duty statement provided and describe how your education and/or experience align with these elements.

Additional Information

Please include MSP# 22MSP02 and the title of the position you are applying for on the STD. 678 application form.

Please take this 1-minute Caltrans Recruitment Survey to tell us how you found out about this job!

Veterans’ Preference will be granted for this examination. In accordance with Government Codes 18973.1 and 18973.5, whenever any veteran, or widow or widower of a veteran achieves a passing score on an open examination, he or she shall be ranked in the top rank of the resulting eligible list.

Veteran status is verified by the California Department of Human Resources (CalHR). Information on this program and the Veterans’ Preference Application (Std. 1093) is available online. Additional information on veteran benefits is available at the Department of Veterans Affairs.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.