Job Posting: ALJ Support Clerk

Department of Social Services

JC-290151
-
ALJ Support Clerk
OFFICE TECHNICIAN (TYPING)

$3,287.00 - $4,114.00 per Month

Final Filing Date: 6/7/2022

Job Description and Duties

PLEASE NOTE:  A SUPPLEMENTAL QUESTIONNAIRE MUST BE SUBMITTED ALONG WITH YOUR APPLICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION.  PLEASE SEE “SPECIAL REQUIREMENTS” SECTION FOR SUPPLEMENTAL QUESTIONNAIRE INSTRUCTIONS.

Responsible for typing and preparing sensitive and confidential material. Reviews correspondence to ensure the proper format, grammatical construction and consistency with Departmental policy are used. Oversee the monitoring and tracking of document logs on correspondence and package material appropriately. Responsible for downloading and uploading documents into our Appeals Case Management System (ACMS). Receive and screen incoming telephone inquiries and visitors. Route calls and visitors to appropriate staff members. Maintain filing system. Act as liaison with various county representatives, claimants and authorized representatives and investigates direct inquiries. Coordinate all hearing activities.Responsible for preparing and distributing correspondence and files for hearings. Assist with setup and use of video conference equipment. Assist ALJs with pre and post hearing needs such as following up with parties and scheduling continued hearings. Update claimant information and requests in ACMS. Track and log cases and provide status to ALJ’s. Provide ALJ’s with list of pending cases as needed. Review ACMS to ensure documents uploaded properly and electronic case file is complete. Assist with onlining of new cases into ACMS and processing returned mail. Responsible for various administrative duties including but not limited to distributing mail, faxes, or other correspondence. Assist with establishing or revising office procedures/manuals and maintain written office procedures and distribute to staff.

You will find additional information about the job in the Duty Statement.

Working Conditions

PARTIAL TELEWORK

THIS POSITION IS LOCATED IN SAN MARCOS, CA 92078.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-290151
Position #(s):
800-434-1139-001
Working Title:
ALJ Support Clerk
Classification:
OFFICE TECHNICIAN (TYPING)
$3,287.00 - $4,114.00 A
# of Positions:
1
Work Location:
San Diego County
Job Type:
Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.

We provide timely, independent and impartial due process hearings and produce timely, legally correct decisions. We maintain the integrity of the state hearing process, provide efficient administration of the state hearing process, communicate with counties, claimants, and others to achieve an efficient and effective state hearing process and identify and influence various issues that arise in the state hearings process that appear inconsistent with existing law or policy.

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
Subject to fingerprinting and criminal record clearance by Department of Justice and Federal Bureau of Investigation

Supplemental Questionnaire – Required – Applicants that do not answer the one (1) questions listed below will not be considered for this job.

Candidates are required to complete the Questionnaire (see questions below) in addition to completing an Examination/Employment Application (STD 678). Your response should be no longer than two letter pages using no smaller than 12 point size Arial font. Only those candidates who submit all required documents by the final filing date will be considered for an interview. Cover letters, resumes, applications, and/or Statement of Qualifications will not take the place of the Questionnaire.

1) Please describe your interest in this position, and how your experience and education make you the best candidate.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the recruitment process if the employment history is not complete. Resumes will not take place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are considered limited term, 12 months, and may be extended up to 24 months or become permanent.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/7/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
Attn: Certification Unit, MS 8-15-58
P.O.Box 944243
Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
Certification Unit
744 P Street, MS 8-15-58
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Please see the Special Requirements section of this job advertisement for detailed instructions for the Supplemental Questionnaire submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program and monthly $65 transportation voucher.  Click here to view all the attractive benefits available to state employees!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Carriene Seabron
(916) 309-3250
Carriene.Seabron@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process.  Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

CalCareers Exam/Assessment Search

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov.

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows:  Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.