Job Posting: Financial Institutions Manager

Department of Financial Protection and Innovation

Financial Institutions Manager

$9,117.00 - $10,871.00 per Month

Final Filing Date: 7/12/2022

Job Description and Duties

The Department of Financial Protection and Innovation is recruiting for one (1) Permanent, Full-time Financial Institutions Manager position within the Division of Consumer Financial Protection. This position is to be located in the Sacramento, San Francisco, Los Angeles, or San Diego offices. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days. 

Under the general direction of the Deputy Commissioner of Supervision and Registration of New Covered Persons, with guidance from the Senior Deputy Commissioner of Consumer Financial Protection, the Financial Institutions Manager (FIM) is responsible for registering, monitoring, and examining New Covered Persons, for the Supervision and Registration of New Covered Persons unit. Incumbent plans, directs, and manages the registration, supervision, and examination activities of New Covered Persons under the California Consumer Financial Protection Law (CCFPL).  Manages the preparation of examination reports to New Covered Persons, memoranda to staff members, letters to registrants and public members on various matters relating to the regulation of the CCFPL. Determines unfair, deceptive, and abusive practices through the examination, review of complaints, research, and market monitoring of New Covered Persons. Reviews and determines when an administrative action is warranted. Works with staff to prepare the referral memo with documentation and assists counsel during administrative hearings. Provides expert opinion in the law and assists staff to correctly interpret the law and changes to it. Assists in the implementation of the new Supervision and Registration of New Covered Persons Program. Responds to inquiries from industry members, staff, and the public regarding the CCFPL; represents the Department at industry group meetings or conferences, including representing the commissioner through oral presentations/speeches and participating in industry panel discussions; communicates with industry members, consumer advocate groups, and other state and federal regulators, as needed. Provides information on administrative actions taken against a registrant to other governmental agencies. Ensures that public information is properly included in the Department’s website.

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent must be willing to exercise flexibility and agility as well as be willing to telework (remote work) from home as needed. Telework is subject to DFPI’s Telework Program Policy.

Sacramento Location
: The Sacramento office is located in north Natomas and offers FREE PARKING, is easily accessible from INTERSTATES 5 and 80, and is also close to various dining and shopping choices in the Natomas area. 

San Francisco Location: The San Francisco office is located in the heart of the financial district within walking distance to BART and restaurants.

Los Angeles Location: The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, multiple parking options.

San Diego Location: The San Diego office is located 
in the heart of Mission Valley, within walking distance to many shops and restaurants.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Financial Institutions Manager
$9,117.00 - $10,871.00
# of Positions:
Work Location:
United States
Job Type:
Permanent, Full Time

Department Information

The Department of Financial Protection and Innovation (DFPI) (formerly Department of Business Oversight) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.

Department Website:

Special Requirements

Application (Std. 678) must be completed in detail to demonstrate the quality and breadth of work experience necessary to meet the minimum qualifications for this classification.

**These positions require incumbents to pass a Background Investigation prior to being hired.


Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DFPI’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Additional Filing Instructions:

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/12/2022

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Financial Protection and Innovation
Attn: Kathryn Cifelli
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Financial Protection and Innovation
Attn: Kathryn Cifelli
Human Resources Office
2101 Arena Blvd.
Sacramento, CA 95834
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is required for this job vacancy. See the Statement of Qualifications Instructions below for instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this SOQ requirement.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Ability to lead, plan, organize, and manage the work of professional staff to ensure a highly engage, collaborative workforce.
  • Ability to develop, implement, and evaluate policies and strategies, procedures, and laws and regulations governing financial products and services.
  • Ability to identify, analyze, evaluate situations, and regulatory issues to gather additional information or find solutions to problems.
  • Ability to think proactively and creatively.
  • Ability to communicate effectively orally and in writing to present information in a manner easily understood by stakeholders, State and Federal regulatory agencies, executive staff, departmental staff, other governmental agencies and departments, the legislature, and the public.
  • Ability to work collaboratively with stakeholders, executive staff, department staff, other agencies and departments, the legislature, and the public.
  • Experience providing coaching, training and motivating others.
  • Experience conducting, planning, and organizing complex examinations and preparing examination reports, including determining when an administrative action is necessary.
  • Experience providing presentations or representing an organization at industry group meetings or conferences.
  • Experience in reviews of new or amended laws or legislation and determining the impact to the program and ensures compliance with existing laws and legislation.
  • General knowledge and understanding of California and Federal law, regulations, policies, and programs including Government Code, Financial Code, and other applicable laws and rules, or ability to quickly learn applicable law as needed.



State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees’ wages, hours and conditions of employment.  Other possible benefits include:

  • Alternate Work Schedules
  • Telework
  • Reimbursement Accounts

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
Kathryn Cifelli
(916) 908-9137

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Kevin Morrison
(916) 576-4938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Instructions

In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two pages in length, single-spaced, using Arial 12-point font, 1" margins, and must have the applicant's first and last name and Statement of Qualifications in the upper left corner.

Application packages received without a SOQ may not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.

Please respond to the following:

  • Describe your background, education, on-the-job experience, and job-related training that qualifies you for the Financial Institutions Manager position in the Supervision and Registration of New Covered Persons unit.

Examination Information

Applicants will need to take and pass the current online Financial Institutions Manager Exam/Assessment to be eligible to apply for vacant Financial Institutions Manager positions.

Link to current Exam/Assessment Bulletin:  

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.